Valet Driver

Company and Role Overview

SP+, a division of Metropolis Technologies, is an innovative artificial intelligence company transforming parking experiences through computer vision technology, enabling customers to enjoy checkout-free parking without the hassle of tickets or payment machines. As the largest parking network across North America and Europe, with over 23,000 employees serving 4,000+ locations, SP+ is reshaping the way parking and mobility function in everyday life.

Key Responsibilities

• Deliver exceptional service by efficiently addressing client requests and concerns, seeking proactive solutions, and maintaining clear communication with customers to enhance their parking experience.
• Conduct thorough vehicle inspections before parking, carefully documenting any observations.
• Inform customers clearly about valet service rates.
• Comply always with traffic laws and safe driving practices while operating vehicles.
• Immediately report any incidents such as accidents, safety issues, unusual events, or policy infractions to management.
• Be knowledgeable about local streets, landmarks, and highways to ensure smooth transportation for customers.
• Report to work punctually in a clean, complete uniform and maintain this professional appearance throughout each shift.
• Assist with additional tasks as delegated by management.

Qualifications and Requirements

• Possess a valid state driver's license and an acceptable driving record, with a current address on file.
• Capability to drive manual transmission vehicles is advantageous.
• Availability to work non-standard shifts, including second or third shifts and weekends.
• Legal authorization to work in the U.S., with valid documentation presented upon hiring.
• Effective communication skills to provide accurate information and professionally handle customer inquiries or complaints.
• Basic literacy and numeracy skills, including the ability to read, write, and perform simple arithmetic with U.S. currency, as well as comprehend written and verbal instructions.
• Ability to adapt calmly and efficiently to changes, delays, and unexpected situations.

Physical Requirements

This role requires physical activities such as standing and walking regularly, using hands to manage cash and equipment, occasionally sitting, climbing, balancing, and the capability to lift or move objects up to 25 pounds. Reasonable accommodations may be made for individuals with disabilities.

Compensation and Benefits

The hourly wage for this position starts at $16.50 and tips are earned in addition. Eligible employees may participate in extensive benefits including medical, dental, vision insurance plans, flexible spending accounts, long and short-term disability coverage, life and accident insurance, 401(k), and paid time off.

Equal Opportunity Employer and Data Usage

SP+ upholds equal employment opportunities regardless of protected characteristics such as race, religion, age, gender identity, disability, and more, and strictly prohibits harassment or retaliation. The company may use an automated employment decision tool to assess applicants and retains associated data in compliance with applicable laws.

Location

This role is based onsite in Dana Point, California, USA.