Valet Driver

Company Overview

Metropolis Technologies operates SP+, a leader in AI-driven parking solutions that enable checkout-free parking experiences through advanced computer vision technology. As the largest parking network provider in America, SP+ employs over 23,000 individuals across 4,000+ locations in North America and Europe. The company is dedicated to revolutionizing parking, enhancing everyday living, working, and leisure by saving time.

Role Summary

We are seeking dependable and courteous Valet Drivers to join our team in Columbus, OH. The ideal candidate enjoys customer interaction, follows safety protocols, and contributes positively to client experiences.

Primary Duties

• Ensure exceptional client service by addressing requests and concerns promptly, creatively solving problems, and maintaining proactive communication.
• Conduct detailed vehicle inspections before parking and document any observations.
• Inform customers about valet rates clearly and professionally.
• Adhere strictly to traffic regulations and safe driving practices.
• Report incidents such as accidents, safety risks, unusual events, or rule violations immediately to management.
• Be knowledgeable about surrounding streets, landmarks, and highway systems to facilitate smooth customer transportation.
• Maintain punctuality, present a clean uniform before and throughout shifts, and be ready to work.
• Assist management with extra responsibilities as requested.

Candidate Requirements

• Valid driver’s license recognized by the state, current residential address, and a driving record meeting acceptable standards.
• Ability to operate manual transmission vehicles is advantageous.
• Willingness to work flexible hours including night shifts and weekends.
• Proof of legal work eligibility in the United States is mandatory.
• Strong customer service skills, including providing accurate information and responding professionally to complaints.
• Competency in reading, writing, basic arithmetic related to currency handling, and understanding short communications.
• Capability to follow written and oral instructions and adapt calmly to unexpected situations or changes.

Physical Requirements

This role requires standing, walking, and handling cash and equipment frequently. Occasional sitting, climbing, balancing, and lifting up to 25 pounds are also expected. Reasonable accommodations will be provided for qualified individuals with disabilities.

Diversity and Equal Employment Opportunity

SP+ is an equal opportunity employer committed to diversity and inclusion. Employment practices prohibit discrimination based on race, color, religion, sex, age, national origin, citizenship, marital status, sexual orientation, veteran status, gender identity, disability, or any other legally protected class. Harassment and retaliation are not tolerated.

Data and Employment Decision Tools

SP+ may use automated employment decision tools (AEDTs) to evaluate candidates based on job criteria. Candidate data is stored as necessary for tool use and may be integrated into employee records upon hiring. Specific accommodations or inquiries regarding data use can be directed to the company’s recruitment contact.

Work Location

Columbus, Ohio, USA