UX Designer 2

Role Overview

We are seeking a UX Designer 2 to create outstanding user experiences for both desktop and mobile platforms, focusing on using AI-powered tools alongside proven design methodologies to enhance speed and maintain user-centered quality.

Key Responsibilities

• Deliver world-class product designs collaboratively, leveraging AI tools to speed up iteration cycles while sustaining design quality and user-focus.
• Define user problems and project requirements early and clearly through close cooperation with Product Managers, Engineers, and UX Researchers.
• Plan and execute iterative design processes accelerated by AI, including audits, heuristic reviews, journey mapping, prototyping, visual and interactive UI design, and UX metrics monitoring.
• Strategically apply AI tools throughout the design workflow to rapidly generate design concepts, synthesize research, produce documentation, and improve delivery efficiency without sacrificing quality.
• Collaborate with UX research teams on planning and conducting various research types to validate designs, build user empathy, and contribute actionable insights using AI for analysis.
• Facilitate cross-team alignment via workshops, presentations, and critiques, utilizing AI-generated materials to accelerate communication.
• Contribute to consistent product experience by adhering to UX direction, promoting cross-product consistency, and engaging with design systems and component-based methods.
• Maintain transparent and proactive communication with stakeholders, employing storytelling and AI-assisted documentation to ensure synchronization.
• Innovate UX practices, especially focusing on integrating AI, fostering new collaboration models, and enhancing quality during accelerated workflows.
• Continuously develop UX skills through experimenting with AI-powered and traditional methods to intensify design outcomes and thinking.
• Engage with users, customers, and cross-functional teams to review requirements, contribute to ideation and feature design, producing intellectual property owned by the company.
• Conduct user and product research to identify trends, develop user journeys and UI designs that integrate into company offerings and processes.

Required Skills and Competencies

• Strong domain knowledge in UX and design with insight into how AI supports rather than replaces core design thinking.
• Passion for UX and technology that connects people meaningfully.
• Proven familiarity with interaction design best practices, user behaviors, and rapid prototypes.
• Experience or eagerness to use AI-powered design tools such as Figma AI features, Claude, Gemini or equivalent for design iteration, research synthesis, and documentation.
• Expertise in strategically embedding AI within the design process to speed delivery while upholding quality and user focus.
• Collaborative mindset with willingness to share knowledge on AI tool usage and new teamwork strategies.
• Growth-oriented attitude with dedication to refining lean, AI-augmented, and highly collaborative UX methodologies.
• Deep understanding of user-centered design, including usability and accessibility, with the ability to evaluate AI outputs accordingly.
• Elevated attention to design detail including micro-interactions that enhance user delight.
• Skill in quickly iterating design solutions using AI to explore multiple options while applying human judgment.
• Receptiveness to and constructiveness in giving and receiving feedback within team dynamics.
• Capable of clearly identifying and communicating user problems.
• Effective communication of design processes and solutions early and consistently, leveraging AI-generated documentation to ensure clarity.
• Decision-making grounded in user-centric principles for both short- and long-term initiatives.
• Advocate for regular user evaluation of design concepts throughout the product lifecycle.
• Collaborative storytelling and rationale-sharing to engage stakeholders and team members effectively.
• Driven to surpass basic usability, championing innovation and encouraging team members to push boundaries.
• Enthusiastic about emerging digital and AI technologies and their impact on design.
• Capable of building team rapport and proactively improving existing experiences.
• Self-managed with a commitment to fostering a positive, blame-free culture.
• Knowledgeable in modern design systems and component-based design techniques to achieve scalable consistency.

Additional Details

Reporting to: Senior Manager, UX

Supervision: This role has no direct reports.

Internal Collaboration: Works closely with UX Manager, Product, UX, Engineering, On-call, Marketing, Customer Success teams, and leadership across Product and Engineering.

External Interaction: Engages customers, conferences, communities, and communities of practice.

Professional Experience

• A minimum of 3 years' digital or product design experience, predominantly within SaaS environments.
• Proven experience or a strong willingness to adopt and integrate AI-powered design technology.

Company Overview

Pushpay is a fast-growing New Zealand-founded SaaS company operating in both the United States and Auckland. The firm specializes in mobile applications, management software, and giving technology tailored for churches, schools, and nonprofits. Cross-functional teams work together to deliver innovative products that foster community and connection.

Benefits and Culture

• Family-friendly environment with supportive paid parental leave for primary and secondary caregivers and full pay for annual holidays post-leave.
• Hybrid work model offering flexible hours and work-from-home two days per week.
• Immediate accrual of sick leave—no waiting period.
• 16 hours of paid volunteer time off annually to support meaningful causes.
• Access to advanced hardware and unlimited snacks, beverages, and coffee.
• Employee Assistance Program and free yearly flu vaccination.
• Frequent social events, including Friday office happy hours.

Eligibility

Applicants must reside in New Zealand or be a New Zealand citizen, permanent resident, or resident with valid travel rights if applying from offshore.