Utility / Dishwasher

About SSP Canada

SSP Canada operates various dining establishments at Vancouver International Airport, including Whistler Taphouse & Grill, Lift Bar and Grill, and Urban Crave among others. The company is dedicated to delivering outstanding service and offering a wide selection of culinary experiences for guests.

Role Overview

The Utility / Dishwasher role is based in a secure airport environment requiring a Restricted Area Identification Card (RAIC). Candidates must be legally authorized to work in Canada and able to provide government-issued identification for airport security clearance according to Transport Canada regulations.

Key Responsibilities

• Ensure positive guest experiences by maintaining cleanliness and hygiene standards in work areas.
• Clean all surfaces and equipment thoroughly, including floors, ceilings, walls, windows, worktables, hoods, vents, grills, refrigerators, service counters, and storage spaces.
• Remove waste materials to designated disposal areas.
• Clear and reset dining tables between seatings and transport service ware to the kitchen for cleaning.
• Scrape leftover food from dishes, pots, and pans, wash them manually or load dishwashers, and properly store cleaned items.
• Use specialized cleaning chemicals to sanitize equipment in compliance with sanitary standards, sometimes involving heavy machinery.
• Assist guests by addressing their specific requirements and communicate special needs to servers or supervisors.
• Unload and load supply trucks, transferring goods between storage and work zones.
• Stock, check expiration dates, rotate items, and monitor the temperature control of food products.
• Perform additional duties as assigned.

Qualifications and Requirements

• At least 6 months experience in retail or food service sectors.
• High school diploma is preferred.
• Proficient verbal and written communication skills.
• Ability to read, speak, and comprehend English effectively for guest interaction and instruction adherence.
• Experience managing guest service issues.
• Possession of a valid food handler’s permit as required by law.
• Brand certification as applicable.
• Physical ability to stand and work in confined spaces for prolonged durations.

Compensation and Benefits

• Wage: $21.25 per hour for external candidates; $25.00 per hour for internal employees.
• Employee meal plan provided.
• Free parking for employees.

Diversity and Inclusion

SSP prioritizes diversity and inclusion, welcoming applicants from all backgrounds regardless of gender, race, religion, disability, sexual identity, or orientation. The company promotes equality and fosters a respectful workplace, aiming to engage and motivate all employees.

Important Additional Information

This role is set within an airport requiring strict clearance; documentation is verified during onboarding in line with Transport Canada guidelines.