Unit Manager - Hamilton CPK

About the Role

We are seeking a skilled Unit Manager to oversee food service operations at Waikato CPK in Hamilton Central. This full-time, permanent position involves working 40 hours per week during education terms. The successful candidate will support the Area Manager by managing daily operations, developing a high-performing team, and ensuring delivery of quality food and service that aligns with client and customer expectations.

Key Responsibilities

• Lead, mentor, and develop your team to maintain high standards of food quality and customer service.
• Build and nurture strong client relationships while proactively addressing operational challenges.
• Manage budgets, labor resources, inventory, food costs, and meet site performance goals.
• Ensure compliance with strict food safety, health, and workplace safety standards.
• Identify and implement service improvements, revenue growth opportunities, and operational efficiencies.

Candidate Profile

• Demonstrated success in leading teams in senior hospitality roles.
• Strong financial insight with experience managing operational budgets.
• Excellent communication, leadership, and relationship-building skills.
• Solid understanding of food hygiene regulations and workplace safety protocols.
• Confident in using technology and business systems for operational management.

Additional advantages include contract management experience, relevant business qualifications, or a New Zealand Food Handling Certificate.

Benefits & Perks

• Fair Pay Commitment ensuring all employees receive at least the living wage with competitive salaries benchmarked to market standards.
• Access to extensive training and development programs including online learning, apprenticeships, and NZQA qualifications.
• Clear career progression opportunities with formal career paths.
• Recognition programs such as Star Awards, Service Awards, and yearly performance bonuses.
• Strong emphasis on health and safety for employees and customers.
• Corporate and retail discounts on products and services like health insurance and gym memberships.
• Commitment to diversity, equity, and inclusion fostering an environment where differences are celebrated.
• Site-specific perks such as complimentary uniforms, on-site parking, subsidized accommodation, and access to amenities like gyms and pools.

About the Company

• Leader in New Zealand’s food and support services across multiple sectors.
• Operates several sub-brands including Eurest, Chartwells, Restaurant Associates, Medirest, ESS, and Rapport.
• Focus on transforming ordinary food service into exceptional experiences.
• Team culture founded on respect, growth, and teamwork.
• Driven by diversity, sustainability, and an inclusive workplace.

Additional Information

Applicants must have New Zealand residency or hold a valid New Zealand work visa. Successful hiring will be contingent upon passing required pre-employment checks.