Underwriting Assistant

Job Overview

The role is situated within predetermined guidelines, authorities, and service standards, demanding precision, teamwork, and effective cooperation with both internal teams and external partners to achieve set production targets.

Primary Responsibilities

• Compile underwriting submissions exceeding delegated authority using GenNext platform.
• Support underwriters by liaising with producers to obtain census/data for policies pending issuance.
• Examine and assess producer-provided data related to policy issuance and billing.
• Address inquiries from producers concerning issued policies and billing matters.
• Manage daily administrative tasks related to underwriting, including acknowledging instructions about policy movements, ad-hoc trips, and amendments.
• Process policy endorsements when applicable.
• Provide assistance to underwriters in underwriting and quoting policies/accounts as part of professional development.
• Maintain departmental trackers and logs relevant to operations.
• Support underwriters in credit control administrative tasks.
• Undertake ad-hoc projects such as user acceptance testing (UAT) for system or product enhancements and perform other assigned duties.

Qualifications and Skills

• Possess a minimum of a Diploma or Degree in any field.
• Hold BCP and PGI certifications, which are mandatory.
• Demonstrate proficiency in Microsoft Excel.
• Have 1 to 2 years of experience in the insurance sector; recent diploma or degree holders may also apply.
• Exhibit strong interpersonal and communication skills.
• Be detail-oriented, self-driven, and collaborative as a team player.