UI/UX Designer

About the Role

We are looking to hire a passionate and committed UI/UX Designer with substantial experience to join our team located in Singapore. This role involves creating and refining intuitive user experiences for a critical operational platform, transforming complex backend processes into seamless digital interfaces. While prior experience with operations platforms is not mandatory, an enthusiasm for solving challenging, high-impact design problems is essential.

Key Responsibilities

• Develop and deliver polished UI/UX designs for our main operations platform, web-based interfaces, and various supporting internal tools.
• Engage collaboratively with product managers, engineers, and stakeholders to ensure that designs align with user workflows and overarching business objectives.
• Innovate and prototype new concepts for platform enhancements while supporting ongoing feature development.
• Conduct user research and usability testing with both internal and external users to validate and refine design solutions.
• Work closely with engineering teams during development to maintain high design quality through regular reviews.
• Analyze system usage data to identify user pain points and seek continuous improvement opportunities for the platform.
• Contribute actively to team meetings, brainstorming sessions, and design critiques to foster collective growth of the design team.

Preferred Qualities and Experience

• At least 2 years of professional UX/UI design experience, supported by a portfolio demonstrating comprehensive user journeys on digital platforms.
• Proven ability to simplify complex, data-heavy operational concepts into intuitive user flows and clear visual designs.
• Strong visual design skills; experience with motion design and micro-interactions is a valuable plus.
• Deep understanding of UX principles across web, mobile, and touch-based interfaces.
• Skilled in industry-standard design software such as Adobe Creative Suite and Figma.
• User-centered and data-driven design approach grounded in empathy and research.
• Excellent communication skills, capable of confidently presenting and defending design choices with cross-functional teams.
• Detail-oriented with an appreciation for design systems along with the ability to grasp broad operational strategies.

Team Culture and Values

• Collaboration with a tightly-knit team of designers in a supportive, knowledge-sharing environment.
• Emphasis on curiosity and willingness to ask probing questions to discover optimal design solutions.
• Comfortable navigating ambiguity inherent in complex operations platforms and problem-solving collectively.
• Open-mindedness, appreciation for diverse viewpoints, constructive feedback, and continual learning and adaptation.