Training Specialist

About ZURU

ZURU is a dynamic company challenging norms and spearheading innovation and automation across various sectors. It encompasses pillars such as ZURU Toys, reimagining play; ZURU Tech, advancing building technologies; and ZURU Edge, developing new FMCG brands for contemporary consumers. Established in 2003 by entrepreneurial brothers Nick and Mat Mowbray, ZURU has expanded to over 5,000 team members worldwide with more than 30 locations. It owns globally acclaimed brands like Bunch O Balloons, Mini Brands, and MONDAY Haircare.

Role Purpose

This newly created position is designed to establish and oversee ZURU's inaugural structured training program. Reporting to the International People & Culture Director, the Training Specialist will develop and manage the entire training operation from the ground up, ensuring all learning initiatives are well organized, delivered smoothly, and centralized for easy access by all employees.

Key Responsibilities

• Manage the complete training schedule, including coordinating sessions, inviting participants, booking rooms and technology, and supporting session delivery as needed.
• Collaborate with internal experts and external speakers to source, brief, and oversee the facilitation of specialized training sessions.
• Create and maintain a centralized repository for all training content, recordings, and resources to provide a seamless learning experience.
• Implement a review process to regularly update, refresh, or retire training materials to ensure relevance and accuracy.
• Seek opportunities to automate administrative tasks such as scheduling, attendance tracking, and content management to enhance efficiency.
• Utilize AI tools for drafting communications, summarizing participant feedback, and organizing training materials to reduce administrative workload.
• Monitor and report on attendance, engagement, and effectiveness of training programs, providing insights to leadership and facilitators.
• Maintain ZURU Academy as the authoritative source for training completion status and assessments, applying formal evaluations only for critical competencies.
• Embed ZURU's core values and culture, including radical candour, into all aspects of training coordination to reinforce cultural alignment.

Required Skills and Experience

• Proven experience coordinating complex training programs involving multiple stakeholders and varied session formats across time zones.
• Strong interpersonal skills to engage and manage relationships with internal experts, external trainers, and leadership while adhering to schedules.
• Enthusiasm and proficiency in leveraging AI technologies to streamline administrative workflows.
• Familiarity with Learning Management Systems or content platforms, recording and tagging sessions, plus confidence in facilitating simple standard training when necessary.
• A pragmatic approach with a focus on execution and meticulous attention to detail.
• Alignment with ZURU's innovative culture, willing to challenge traditional corporate training methodologies.
• Passion for creating new initiatives and thriving in environments of change and growth.

Life at ZURU

ZURU fosters a high-performance and growth-oriented environment where excellence and fun go hand in hand. The company prioritizes empowering employees to drive their careers with support for global opportunities and working alongside top talent.

Benefits

• Culture that encourages personal and professional development
• Health benefits coverage
• Access to global career opportunities
• Collaboration with a high-caliber team
• Competitive salary package
• Workplace amenities including fresh fruit, coffee, and stocked fridges