Test Lead

Overview

We are seeking a seasoned Test Lead with extensive experience in enterprise-level quality assurance and test management, particularly within the telecommunications sector. This role requires 13 to 17 years of expertise, focusing on planning, executing, and overseeing comprehensive testing processes for web services and intricate business applications. The position utilizes agile methodologies and is integral to substantial digital transformation initiatives in the telecom domain. This is a full-time, onsite role based in the Riyadh Region, requiring effective collaboration across multi-disciplinary teams during standard day shifts.

Key Responsibilities

• Develop and implement an all-encompassing test strategy aligning test objectives with stakeholder expectations and agile project timelines for multifaceted application environments.
• Supervise a range of testing activities including functional, integration, system, and regression tests for web services and business systems to ensure consistent reliability and user experience across all operational settings.
• Manage agile testing workflows through iterative planning, backlog refinement, and continuous feedback to enhance test coverage and expedite defect identification.
• Organize and execute test cases within Zephyr, maintaining traceability to requirements, user stories, and defects, and ensuring audit readiness.
• Utilize Jira for defect tracking, user story management, and transparent progress reporting, facilitating clear communication with product and engineering teams.
• Incorporate Git version control principles within the testing framework in collaboration with development teams to ensure effective test asset management and reproducibility.
• Conduct comprehensive API and web service testing with tools such as Postman and SoapUI, validating aspects like request/response frameworks, error handling, and performance metrics for RESTful interfaces.
• Carry out rigorous SQL-driven data validation to verify data accuracy, transformations, and synchronization between frontend behavior and backend databases across pertinent test cases.
• Apply risk-based test prioritization concentrating on critical business processes like rating workflows, emphasizing potential impacts on customers and operations.
• Work closely with product owners, business analysts, and developers to refine acceptance criteria, clarify requirements, and ensure testing aligns with business value generation.
• Prepare detailed testing reports covering defect analysis, root cause evaluation, and release readiness to support informed managerial and stakeholder decisions.
• Mentor team members in contemporary testing methodologies, agile ceremonies, and effective utilization of test management tools, fostering a culture of quality and continuous improvement.
• Communicate test strategies, progress, and quality-related risks proficiently in both Arabic and English to facilitate effective regional collaboration within an office-based environment.

Mandatory Skills and Experience

• Extensive experience (over 13 years) in Test Manager or QA Manager roles.
• Proven background in the telecommunications industry is essential.
• Competence with Zephyr and Jira tools for test management and defect tracking.
• Expertise in API testing using Postman or SoapUI.
• Strong skills in SQL and data validation.
• Fluency in Arabic for communication purposes.
• Involvement in large-scale digital transformation programs.