Telesales Executive

Job Overview

We are looking for a dynamic Telesales Executive to join our team and play a crucial role in expanding our customer base by reliably reaching out to potential vendors and customers.

Key Responsibilities

• Conduct outbound calls to potential vendors utilizing provided leads.
• Effectively present and promote the company's services to current and prospective customers with persuasive communication.
• Identify customer requirements and propose suitable service packages accordingly.
• Diligently follow up on all leads to maximize conversion opportunities.
• Maintain detailed records of calls, sales, and relevant customer information for reference.
• Strive to meet or exceed sales goals and key performance indicators within set deadlines.
• Stay informed about product updates, pricing changes, and promotional offers to provide accurate information.

Candidate Requirements

• At least one year of experience in telesales or a similar inside sales position.
• Strong communication and interpersonal skills with a professional telephone etiquette.
• Quick learner with the ability to understand and explain service offerings clearly to clients.
• Good negotiation skills and resilience when handling rejection.
• Familiarity with CRM software and telephone systems is advantageous.
• Educational qualifications of a high school diploma or bachelor's degree are preferred.