Telesales Executive

About the Role

Join Travis Perkins plc as a Telesales Executive within our dynamic Customer Account Team. This position involves reaching out to previous customers to reconnect and encourage their continued business. Ideal for individuals who enjoy engaging conversations, resolving client needs, and influencing business growth.

Key Responsibilities

• Engage previous customers via phone to understand their needs and rebuild strong relationships.
• Introduce current offers, solutions, and incentives to encourage customer return.
• Actively listen to customer concerns and identify tailored outcomes that meet their individual needs.
• Work diligently towards set targets, supported by a motivated team environment.
• Contribute significantly to the growth and retention of the customer base.

Why Work With Us

• Collaborative and driven team culture fostering mutual support and success.
• Clear career development pathways including progression to senior, account management, sales leadership, and team leadership roles.
• Comprehensive training programs designed for beginners and those keen to improve phone skills.
• Experience the stability and advancement opportunities within a major UK PLC.
• Earn recognition through bonuses, incentives, and team achievement celebrations.

Candidate Profile

• Strong telephone communication confidence.
• Positive mindset, resilience, and willingness to learn continuously.
• Motivation to achieve targets and grow personally and professionally.
• Ambition to develop lifelong skills in sales and customer communication.

Career Progression

Successful candidates will have the opportunity to evolve into various sales roles including National Sales, Regional Sales, or Branch Sales positions, depending on individual interests and performance.

About Travis Perkins plc

We are part of the Travis Perkins Group, one of the UK's foremost building materials distributors. CCF, a rapidly expanding sector within our group, supplies specialist interior construction materials to major contractors nationwide. Our inclusive culture supports authentic expression and welcomes everyone to reach their full potential.

Additional Information

This role is based onsite in Walsall, England, with convenient commuting options from Birmingham, Dudley, West Bromwich, Halesowen, Wednesbury, Wolverhampton, Oldbury, Smethwick, Aston, and Great Barr. Immediate start opportunities are available.