Telesales Executive

About the Company

The company is a reputable leader specialized in designing and manufacturing cGMP-compliant processing machinery serving industries such as pharmaceuticals, APIs, cosmetics, and chemicals. They deliver high-efficiency equipment including ointment plants, syrup manufacturing vessels, fluid bed dryers, and multi-mills.

Key Responsibilities

• Initiate outbound calls targeting potential industrial customers, contractors, and pharmaceutical producers to generate sales opportunities.
• Provide concise explanations of processing equipment like mixing vessels, granulators, and coating pans to interested prospects.
• Maintain engagement by following up previous conversations, addressing initial product-related questions, and arranging appointments or detailed technical discussions with senior sales engineers.
• Accurately record call logs, customer details, and interactions in the customer relationship management (CRM) system or spreadsheets.
• Strive to meet daily and weekly call and lead conversion targets.

Requirements and Qualifications

• Between zero to two years of experience in telecalling, business process outsourcing, or inside sales within industrial or B2B contexts.
• Fluency in English, Hindi, and Marathi languages for professional communication.
• Basic proficiency in MS Office applications (Word and Excel) as well as internet usage.
• Excellent listening skills, polite telephone demeanor, and persuasive interpersonal communication abilities.