S
Technical Support Engineer
Mangalore, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 15,000 – INR 21,000 / month
- Openings
- 1
- Posted
- 6 days ago
- Work mode
- In office
- Education
- 10th / 12th / Diploma in IT
- Eligibility
- Candidates with minimum education of 10th, 12th, or Diploma in IT; preference for those with Diploma in Computer Hardware & Networking or relevant support experience.
- Resume
- Required to apply
Where you'll work
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Job description
Overview
SD Computronix seeks a Technical Support Engineer with a minimum educational qualification of 10th / 12th Standard or a Diploma in IT. Preference is given to candidates holding a Diploma in Computer Hardware & Networking or those with at least six months of experience in Desktop/Laptop support. Fresh applicants with relevant interest are also welcome to apply.
Responsibilities
- Install and activate MS Office applications proficiently.
- Set up and configure wireless printers and routers effectively.
- Perform basic Level 1 diagnosis and troubleshooting for laptops and desktops.
- Conduct laptop demonstrations while clearly communicating product features to customers.
- Meet assigned monthly sales and service objectives.
- Establish trustful relationships and confidently engage with customers.
- Inform every laptop purchaser about Zip Services and actively promote applicable service packages.
Working Hours and Conditions
- Shift from 12:30 PM to 9:30 PM.
- Mandatory working days include Saturdays and Sundays.
- Weekly day off is provided between Monday and Friday.
- The store operates on festival days, with compensatory leaves given subsequently.
Minimum education
Higher Secondary (Class 12)
Tools & software
Microsoft Office
Microsoft Office
required
How they work
Communication
Customer Focus
Relationship Building
Results Orientation
Confidence