Technical Sales Engineer - US/Night Shift
Bengaluru, Karnataka, India · Full Time
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- Experience
- 2–4 yrs
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Education
- B.Tech
- Eligibility
- Candidates with a Bachelor’s degree in Engineering (B.E. / B.Tech) in any specialization are eligible to apply.
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
The Technical Sales Engineer position operates primarily on the US night shift with flexibility on work hours. The role supports the Enterprise and Distribution Channel business unit within TE Connectivity's Solution Center Team, which includes over 400 professionals delivering global assistance to customers and distributors. This team is dedicated to fostering customer growth and enhancing satisfaction through expert technical guidance and high-quality business opportunities.
Key Responsibilities
- Offer expert technical guidance on TE Connectivity products and solutions to aid customer projects and meet their specific requirements.
- Respond promptly to customer inquiries through chats, calls, emails, and web forms by providing technical support and recommending optimal solutions.
- Identify and generate valuable business opportunities by demonstrating the benefits of TE’s products and services to prospective clients.
- Establish and nurture ongoing relationships with customers via consistent communication and follow-ups.
- Collaborate effectively with internal teams such as sales, R&D, engineering, quality assurance, customer service, and production to resolve technical issues and fulfill customer needs efficiently.
- Apply comprehensive knowledge of TE products to tailor solutions that align with customer demands.
- Address technical challenges faced by customers to ensure successful project completion.
- Collect customer feedback aimed at continuous improvement of the customer experience and internal workflows.
Qualifications and Skills
- B.E. or B.Tech in any engineering specialization such as Electrical, Electronics, Mechanical, or related disciplines; candidates with equivalent business degrees or experience will also be considered.
- 2 to 4 years of proven experience in technical sales or sales engineering, emphasizing customer interaction and problem resolution.
- Excellent problem-solving capabilities paired with strong communication and organizational skills.
- A proactive, self-driven, and team-oriented attitude fueled by a dedication to delivering outstanding customer experiences.
Minimum education
Bachelor's Degree