Technical Product Manager - AI Neobank

About BJAK

BJAK was founded with a mission to provide smarter ways for people to manage, save, and grow their money. Since 2019, we have established the first mobile-first insurance platform that has enabled millions in Southeast Asia to access insurance digitally, making us the leading insurance platform in the region. We are now evolving to support broader financial services including spending, saving, investing, remittance, travel, and more, aiming to empower everyday financial betterment for our users.

Our diverse teams include over 20 nationalities working globally, united by passion for developing innovative next-generation financial products. We welcome candidates who prioritize passion over hours and seek to revolutionize financial access beyond the status quo.

Role Overview

BJAK is developing an AI-powered Neobank Superapp tailored for Southeast Asia that encompasses services such as payments, remittances, insurance, wealth management, and trading. Given the real-money transactions, product reliability, regulatory adherence, and robust third-party financial integrations are critical foundations.

The Technical Product Manager will lead a product vertical end-to-end—from strategic planning and outcome definition through technical design, execution, and launch. While AI integration is a core focus, it serves as a strategic tool rather than the ultimate aim. Success lies in discerning when AI enhances outcomes and when deterministic control systems must prevail, ensuring products are dependable, auditable, and trusted.

Key Responsibilities

• End-to-end ownership of a product vertical including formulating strategy, setting metrics, defining roadmaps, prioritizing initiatives, and managing delivery schedules.
• Collaborate with engineering to influence technical architecture covering APIs, data processing pipelines, ledger management, reconciliation processes, failure detection and handling, security protocols, and scalability plans.
• Make informed trade-offs balancing accuracy, processing speed, operational cost, reliability, compliance requirements, and user experience.
• Incorporate regulatory compliance into product features such as KYC, transaction monitoring, transaction limits, data privacy, and licensing needs.
• Implement AI capabilities judiciously, including defining evaluation criteria, instituting safeguards, enabling human oversight, and managing failure modes.
• Coordinate product launches that depend on external factors like regulatory clearance, financial network integrations, and third-party partnerships.
• Align cross-functional teams including Engineering, Design, Compliance, Operations, Treasury, and Finance on product decisions and launch prerequisites.

Candidate Requirements

• Over 5 years of product management experience with full ownership of complex technical products throughout their lifecycle.
• Strong technical knowledge involving system architecture, API design, database management, workflow optimization, failure handling, and distributed system principles.
• Proven ability to work closely alongside engineering teams to review, challenge, and contribute meaningfully to technical product designs.
• Experience in regulated, high-impact domains such as payments, banking, remittance, insurance, or trading.
• Excellent product judgment for making balancing decisions under technical constraints, regulatory mandates, and operational challenges.
• Background working with Large Language Models (LLMs) or AI-driven products encompassing evaluation frameworks, reliability assurance, and identifying appropriate AI application boundaries.

Preferred Qualifications

• Background in engineering or very technically oriented product management roles.
• Experience launching fintech or consumer products from inception to market (zero-to-one development).
• Familiarity with establishing evaluation frameworks for machine learning or LLM-based solutions.

Expected Outcomes

• Well-defined vertical strategy matched with a clear, actionable product roadmap.
• Efficient delivery with the ability to overcome critical launch obstacles quickly.
• Accurate financial handling ensuring users are never misinformed about their funds.
• AI-enabled features that offer valuable, predictable, and trusted experiences.
• Decisions regarding trade-offs made deliberately and resilient under scrutiny.
• Strong alignment across engineering, design, compliance, and operations with minimal friction.

Work Environment and Process

This position supports remote work across multiple countries and time zones, demanding strong collaboration in a distributed, fast-paced international team. English fluency is required as it serves as the primary language for collaboration.

The interview process is streamlined to be efficient, including an online assessment or practical task, a technical interview, and a final round with the CEO. High-performing candidates can expect an offer within one week after commencing interviews, prioritizing those who complete assessments promptly.