The Warehouse Group

Tech Solution Specialist - InStore

The Warehouse Group

Christchurch, Canterbury Region, New Zealand · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
1 week ago
Work mode
In office
Resume
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Job description

About the Company

The Warehouse Group is New Zealand's largest retailer, proudly embodying Kiwi values and focusing on improving New Zealanders’ everyday lives. Guided by core principles like "Think Customer," "Own it," and "Do Good," The Warehouse Group is dedicated to transforming its business to promote sustainable and affordable living opportunities for all.

Role Overview

Within The Warehouse Group, Noel Leeming stands as the market leader in technology and appliances in New Zealand. The Tech Solution Specialist position is central to enhancing the customer journey by delivering comprehensive service experiences. This role requires providing expert advice, live demonstrations, support, and overseeing delivery, installation, and setup both in-store and at customers’ homes or workspaces.

Key Responsibilities and Qualifications

  • Demonstrate passion and experience in sales, installation, or customer service sectors.
  • Possess confidence and competence in setting up and installing technology products.
  • Exhibit strong interpersonal and customer support skills, with the ability to adapt technical explanations to diverse customer needs.
  • Display a proactive and resourceful approach with solid troubleshooting skills to effectively resolve issues.
  • Commit to ongoing professional growth through on-site training and accreditation programs.

Working Hours and Location

This role is based in the Noel Leeming Northlink store in Christchurch, operating Wednesday to Saturday from 8:30 AM to 5:30 PM, totaling 42 hours per week.

Employee Benefits

  • Competitive base salary with additional incentives.
  • A paid day off on your birthday.
  • Attractive discounts across all Warehouse Group brands.
  • Option to take an extra 5 or 10 days of lifestyle leave for personal pursuits or holidays.
  • Annual entitlement of 10 sick leave days.

Additional Information

The Noel Leeming Services team is known for its passion, expertise, and dedication to providing superior solutions. Joining this team offers a fantastic opportunity to develop your career through hands-on learning and become a true specialist in the field.

Industry

Retail

How they work

Communication Problem Solving Initiative Customer Focus
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