Team Member - Tesco Cafe

About the Role

Step into the dynamic world of Tesco Cafe as a Team Member. This position is a blend of culinary preparation, customer interaction, and maintaining a seamless operational environment. Your day will revolve around crafting quality dishes, engaging warmly with customers, and ensuring all service and hygiene standards are met. The role offers flexible scheduling and clear paths for advancement.

Primary Responsibilities

• Ensure kitchenware and equipment remain clean and orderly.
• Deliver prompt and attentive customer service.
• Adhere strictly to food safety and hygiene protocols, keeping accurate daily logs.
• Apply the FIFO (first in, first out) system to manage food freshness.
• Receive deliveries and organize food storage safely.
• Comply with all operational policies and procedures of the cafe.
• Prepare, cook, and serve menu items following established recipes and standards.
• Maintain high food quality and availability standards.
• Have thorough knowledge of the cafe menu and present dishes correctly.
• Address and resolve customer complaints, escalating issues to the Café Manager as needed.
• Stay informed on internal communications and ongoing initiatives.
• Regularly clean and sanitize customer tables to uphold hygiene standards.

Required Qualifications and Skills

• Strong commitment to hospitality and superior customer experience.
• Understanding of health and safety guidelines within food service.
• Ability to work efficiently and maintain cleanliness.
• Effective team collaboration skills.
• Clear and proactive communication abilities.
• Capability to multitask and thrive under pressure.
• Self-motivated with a problem-solving mindset to enhance work processes.
• Organized and skilled in planning daily tasks.
• Adaptable and comfortable working in a fast-paced environment.

Benefits and Perks

• Exclusive 10% discount and 15% discount on pay day weekends.
• Colleague Clubcard savings up to 2,000 annually, plus an additional card to share with family members outside your home.
• Opportunity to request flexible working arrangements from day one.
• Access to a retirement savings plan and life assurance coverage.
• Free wellbeing services supporting mental and physical health.
• Discounts and deals on everyday shopping, family treats, dining out, and utility bills.
• Uniform provision and supportive policies for life events.
• Starting holiday entitlement of 28 days inclusive of bank holidays.
• Access to diverse colleague networks fostering inclusion and community.

Additional Information

Tesco Cafes feature a close-knit atmosphere with over 329 locations across the UK, promoting an inclusive culture where diversity is celebrated. The company is committed to accommodating flexible working needs and supporting candidates through various life stages. Tesco also holds accreditation as a Disability Confident Leader, ensuring fair and accessible recruitment.

Applicants must be at least 18 years old. Note that some roles may close early in case of high application volumes, and feedback is provided only to candidates who reach the interview stage.