Team Leader

Role Overview

The Team Leader plays an integral role in supporting the Store Manager and Assistant Store Manager to ensure smooth daily operations of the retail store.

Key Responsibilities

• Directly lead and supervise store associates by providing guidance and support to enhance performance.
• Oversee merchandising activities including stocking shelves and managing shipment boxings/unboxings.
• Maintain high standards of customer service and promptly address customer complaints.
• Carry out manager-on-duty responsibilities, such as monitoring break schedules, time, and attendance.
• Implement and uphold visual merchandising guidelines throughout the store.
• Ensure the store environment is safe, clean, and well maintained.
• Manage cash operations and perform store opening and closing duties as required.
• Participate actively in inventory processes and assist in training new employees.
• Follow through on delegated tasks and contribute to recruitment and employee performance management.

Qualifications and Skills Required

• At least one year of experience working in retail.
• Between one to two years of experience in a supervisory role within a retail setting.
• Strong leadership abilities coupled with excellent communication skills.
• Capability to multitask efficiently and prioritize in a fast-paced work environment.
• Availability to work flexible hours including days, evenings, and weekends.
• Aspired interest in advancing professionally within the company.

Employee Benefits and Work Environment

• Diverse and engaging workplace culture.
• Competitive salary along with a comprehensive benefits package.
• Company-matched pension plan for eligible employees.
• Customized training and integration program to support your success.
• Opportunities for career advancement within the organization.
• Full-time employment status requires working at least 25 hours per week for sixteen consecutive weeks (with a one-week grace allowance below 25 hours).

Additional Information

An AI tool is employed during the selection process solely for evaluation assistance; all final hiring choices rest with a human recruiter.