- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Education
- Diploma or Degree in Hospitality or Tourism Management
- Resume
- Required to apply
Where you'll work
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Job description
About the Organization
Hyatt Regency Ludhiana is committed to delivering exceptional hospitality experiences.
Role Summary
The Guest Relations Team Leader will be responsible for ensuring guests receive an outstanding and reliable level of service throughout their visit. This position involves facilitating a smooth process from arrival to departure by delivering courteous, professional, and personalized service. The role requires leading by example, managing guest requests and concerns efficiently, collaborating with various departments to accommodate guest needs, and supporting the Front Office team to enhance overall guest satisfaction while upholding Hyatt's service standards.
Qualifications
- Possession of a relevant degree or diploma in Hospitality or Tourism Management is preferred.
- Prior experience in hotel operations is valued.
- Strong customer service orientation along with effective communication and interpersonal skills is essential.
- Applicants are requested to inform their department and Human Resources prior to applying.
Minimum education
Diploma / ITI / Vocational
Industry
Hospitality