Sales Coordinator

About the Role

The Hyatt Regency in Dubai seeks a diligent Sales Coordinator to support sales operations with comprehensive competitor analysis and up-to-date product expertise about the hotel. This position requires sensitivity to external business, political, social, and community developments influencing the hotel's financial success. The incumbent will be responsible for accurately updating and maintaining records and electronic databases for all designated accounts.

Responsibilities

• Conduct detailed competitor research and maintain expert product knowledge of the hotel.
• Stay informed on community, business, political, and social issues affecting the hotel's financial outcomes.
• Ensure that all allocated account information is regularly updated in relevant records or electronic database systems.
• Respond promptly and professionally to all telephone calls and inquiries when senior sales personnel are unavailable, accurately relaying messages to concerned managers.
• Follow up on sales leads as assigned by Sales Managers or Executives.
• Prepare, compile, and distribute weekly and monthly sales reports punctually.
• Ensure timely distribution of Event Orders to respective departments.
• Support Sales Managers and Executives by following up on outstanding matters during their absence.

Qualifications and Requirements

• Degree or diploma in Hospitality or Tourism Management is preferred.
• At least two years of experience working in hotel operations.
• Strong customer service orientation, excellent communication abilities, and interpersonal skills are essential.