Team Lead - Inside Sales
Aycom Business Solutions Private Limited
Delhi-NCR, India · Full Time
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- Experience
- 3–5 yrs
- Salary
- INR 25,000 – INR 60,000 / month
- Openings
- 1
- Posted
- 4 weeks ago
- Work mode
- In office
- Resume
- Required to apply
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Job description
Overview
We are seeking a proactive sales team leader to manage and motivate a telephone sales group focused on promoting our legal technology software. This person will have direct accountability for their team's performance, offering live call coaching, refining pitches, ensuring pipeline accuracy, and engaging in high-stakes negotiations. This leadership position involves active selling and leadership by example.
Key Responsibilities
- Supervise a squad of 4 to 8 inside sales representatives, overseeing their monthly and quarterly sales objectives.
- Maintain personal sales targets in addition to team goals by actively closing deals.
- Conduct daily team meetings and weekly pipeline evaluations to identify potential issues early.
- Monitor calls, provide tailored feedback, and train staff on overcoming objections and sealing sales.
- Ensure CRM data integrity across the team, tracking all customer interactions accurately.
- Handle escalated issues, complex negotiations, and interactions with major law firm clients.
- Develop and update call scripts, presentation materials, and rebuttal guides based on successful practices.
- Manage the onboarding and skill development of new team members, addressing any competency gaps.
- Deliver weekly reports on sales metrics, conversion rates, and forecast reliability to senior management.
- Collaborate with marketing and product teams to improve lead quality and incorporate client feedback.
Qualifications and Skills
- Between 3 to 5 years of experience in telephone or inside sales, with a minimum of 2 years in a leadership role.
- At least 2 years of experience selling software or technology products is required.
- Demonstrated history of meeting or exceeding sales targets individually and as a team leader.
- Experience selling to legal sector clients such as law firms is highly advantageous.
- Strong ability to coach and improve sales representatives’ performance through targeted guidance.
- Fluent English communication skills; proficiency in Hindi is considered an asset.
- Comfortable using CRM systems for reporting, sales funnel analysis, and forecasting.
- Ability to maintain composure and consistency under pressure in a target-focused environment.