Tax Pooling Solutions Associate - Operations

About the Role

Join PwC New Zealand's Tax Pooling Solutions (TPS) team, a specialist division dedicated to assisting businesses in managing their tax liabilities with enhanced flexibility and assurance. Our team blends deep technical knowledge with outstanding client service to provide impactful, practical solutions.

As an Associate in this dynamic environment, you will engage in daily operational, financial, and client service tasks, fostering strong relationships, gaining comprehensive business insight, and acquiring experience across multiple functions. Increasing responsibility will enable you to make significant contributions and advance your career within our team.

Responsibilities

• Create customised tax pooling quotes to help clients optimize cash flow and mitigate penalties and interest exposure.
• Develop and maintain strong working partnerships with tax agents, finance professionals, and business owners, primarily through telephone and email interactions.
• Manage daily business operations including processing funding requests, conducting reconciliations, reporting, and handling administrative duties.
• Collaborate with colleagues to enhance systems, streamline workflows, and support business growth initiatives.
• Ensure compliance with PwC’s quality, risk management, and operational standards.

Requirements

• A minimum of two years' experience in office-based client service, operational, or administrative roles.
• Exceptional accuracy and attention to detail, particularly when handling financial data and reconciliations.
• Excellent communication abilities, both written and verbal, with a natural aptitude for building rapport and sustaining client relationships.
• Confidence and aptitude in working with numerical data, including familiarity with interest calculations and reconciliations; eagerness to develop financial modelling skills is advantageous.
• Strong organisational skills to juggle multiple priorities and consistently deliver high-quality results.
• Holding a degree in Finance, Economics, Commerce, or a related field is preferred but not mandatory.

Perks and Benefits

• Discretionary performance bonuses and referral bonuses.
• Access to retail discounts and exclusive deals.
• Opportunities for professional growth within a global network, leadership development, and training including AI tools.
• Wellbeing support including a $250 annual allowance, life and income protection insurance, employee assistance programs, 15 paid sick days, and group health insurance eligibility.
• Flexible work arrangements and a supportive coaching culture.
• Paid time off including two recognition days during the annual summer shutdown and the option to purchase additional annual leave.
• Paid parental leave with flexible options and financial planning assistance, inclusive community networks, and paid volunteering leave.

Additional Information

• Maintaining independence is essential for this role; candidates will undergo an independence review.
• Applications must be submitted directly; recruitment agencies are not engaged for this vacancy.
• Early applications are encouraged as the position may close once a suitable candidate is found.
• AI-enabled tools may be used to support recruitment processes, but all hiring decisions are made by PwC personnel.
• No visa sponsorship available for this vacancy.