Style Coordinator - Housekeeping

Position Overview

The Style Coordinator in Housekeeping plays a crucial role in managing the cleanliness and preparation of guest rooms to ensure high standards of hospitality at W Hotels. This role involves coordinating daily housekeeping activities, managing room status updates, resolving discrepancies, and fostering communication between housekeeping and other departments.

Key Responsibilities

• Generate reports of sold rooms and verify room cleaning status.
• Identify and prioritize rooms requiring attention and update their status accordingly.
• Support Housekeeping management with daily operational tasks.
• Serve as a communication link between Housekeeping, Engineering, Front Office, and Laundry teams to coordinate efforts.
• Document and address discrepancies in room status with the Front Desk team.
• Prepare and distribute room cleaning assignments to housekeeping staff effectively.
• Maintain and update the list of 'Do Not Disturb' rooms.
• Ensure timely cleaning of vacant and previously restricted rooms.
• Complete all required housekeeping documentation and paperwork.

Compliance and Standards

• Adhere to all company safety, security policies, and procedures.
• Report any maintenance issues, safety hazards, accidents, or injuries promptly.
• Complete necessary safety training and certifications.
• Maintain a professional appearance and uphold confidentiality of company information.
• Welcome and acknowledge guests respectfully, anticipating their needs and expressing appreciation.
• Support quality standards and foster positive team relationships.
• Communicate clearly and professionally with colleagues and guests.
• Use computer systems to input and retrieve work-related information accurately.

Physical and Other Requirements

• Ability to stand, sit, or walk for extended periods.
• Capable of moving and handling objects weighing up to 10 pounds unaided.
• Willingness to perform additional reasonable duties as directed by supervisors.

Preferred Qualifications

• Education: High school diploma or equivalent (G.E.D.).
• Experience: Minimum of one year in a related role.
• Supervisory experience is not required.
• No license or certifications mandatory.

Additional Information

The position is classified under non-management and is based at the Financial District in Riyadh. W Hotels fosters an inclusive and diverse workplace, embracing equal opportunity practices protecting against discrimination on any legal grounds. The company's culture encourages originality, innovation, and a forward-looking mindset, supporting a dynamic and supportive team environment dedicated to delivering luxury experiences.