Stores Sales Manager

About the Role

Join Sleepy's, a highly regarded Australian specialist bedding retailer, as a Store Sales Manager through our partnership with Davidson. This position requires an active, sales-oriented leader who thrives on the sales floor while mentoring and motivating their team to deliver exceptional customer experiences. You will personally engage with customers, build trust through understanding their needs, and guide your staff to do the same.

Key Responsibilities

• Lead by example on the sales floor, actively participating in customer interactions and sales.
• Coach and develop your team through hands-on training and real-time customer engagement.
• Enhance product knowledge and cultivate a team of genuine sleep experts.
• Drive key business metrics: sales, conversion rates, profit margins, and customer satisfaction.
• Foster a collaborative, success-oriented team culture.
• Maintain store presentation, merchandising, and overall performance standards.
• Continuously seek opportunities to improve the customer journey.
• Establish and nurture relationships in the local community to generate new business prospects.

Candidate Profile

You must have a passion for sales and a natural ability to connect with customers, possessing commercial ambition balanced with humility. Strong questioning skills and empathy help uncover true customer needs. Key attributes include:

• Authentic relationship-building skills that build trust rapidly.
• Confidence to close sales without pressure.
• Leadership by example, with a hands-on coaching approach.
• Motivation driven by targets, ongoing improvement, and team development.
• A team-oriented mindset prioritizing collective success.
• Adaptability, curiosity, and a commitment to continuous learning.
• Resilience to maintain focus after setbacks and engage the next customer enthusiastically.

Previous experience in bedding, furniture, jewellery, automotive, real estate, health, wellness, premium retail, or other consultative sales roles is valued. Training on mattresses and sleep-related products will be provided. The key qualities sought are sales intuition, curiosity, empathy, and leadership skills.

Benefits and Opportunities

• Competitive base salary complemented by an appealing incentive structure.
• Comprehensive specialist training in sales techniques, leadership, product knowledge, and sleep health.
• Supportive and hands-on leadership team.
• Freedom to lead and innovate within your own store.
• Potential career growth within a fast-expanding national chain.
• The rewarding chance to improve people’s quality of life through better sleep solutions.

Additional Information

This full-time, on-site role demands a proactive sales leader who thrives in a dynamic retail environment. Sleepy's commitment goes beyond selling beds; the goal is to help customers achieve better nights of restful sleep.