Store Manager

About Costa Coffee

Costa Coffee is a global coffee brand passionately dedicated to excellence and fostering a vibrant working environment where employees can truly be themselves. The company values diversity, equity, and inclusion and cultivates a culture based on Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.

Responsibilities

• Ensure excellent customer satisfaction by cultivating a strong customer service culture and engaging with the local community to attract and welcome new customers.
• Create an inviting store atmosphere that encourages customers to return repeatedly.
• Take full accountability for sales performance, profitability, team leadership, and employee recognition.
• Develop and train team members to reach their highest potential.

Candidate Profile

• Demonstrated leadership skills with a track record of managing and growing successful teams.
• Forward-thinking mindset, keeping sight of company vision and overall strategy.
• Ambitious and motivated to contribute to the company’s growth trajectory.
• A passionate brand ambassador committed to upholding high standards.
• Thrives in high-pressure, fast-paced environments.

Benefits and Perks

• Competitive salary up to £36,000 annually on a permanent contract basis.
• Eligibility to participate in the Coca-Cola share scheme with matched contributions.
• Half-price discount on all Costa owned food and beverage items.
• Smart pension plan with up to 10% matched contributions.
• Quarterly and annual incentive schemes offering bonuses up to £10,000 depending on store performance.

Additional Information

For any accessibility accommodations or general inquiries, candidates are encouraged to contact the recruitment team via email (email address provided in original job post).