- Experience
- Any
- Salary
- GBP 37,000 – GBP 37,000 / year
- Openings
- 1
- Posted
- 6 days ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
Join Costa Coffee as a Store Manager in Carlisle, Court Square, where the opportunity to drive success and inspire a vibrant team awaits. Costa Coffee, a respected global coffee brand, offers an engaging workplace with numerous benefits and a culture grounded in diversity, equity, and inclusion. This permanent position offers a competitive annual salary of up to a337,000.
Key Responsibilities
- Ensure excellent customer service by understanding and fulfilling customer needs, nurturing a positive customer experience to improve Net Promoter Scores, and engaging with the local community to attract new patrons.
- Create an inviting and appealing store atmosphere that encourages repeat visits.
- Take full responsibility for sales performance, profitability, team management, and employee recognition.
- Lead, train, and develop the team to maximize their potential and drive store success.
Candidate Profile
- Proven leadership abilities with experience in managing and growing effective teams.
- A proactive, strategic thinker with an eye on future trends and big-picture objectives.
- Ambitious and motivated, eager to contribute to Costa Coffee's growth trajectory.
- Committed brand ambassador keen to uphold and enhance high standards.
- Capable of thriving in a dynamic, high-pressure environment.
Additional Benefits
- Participation in the Coca-Cola share scheme featuring matched contributions.
- 50% discount on all Costa-owned food and beverages.
- Competitive pension plan with company matching up to 10%.
- Quarterly and annual incentive plan enabling bonuses up to a310,000 (dependent on store performance).
Company Culture and Values
Costa Coffee prioritizes workplace inclusion and values employees who embody Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players, all contributing to a supportive and dynamic environment.
Contact Information
For any accommodation requests or inquiries, please reach out to costa.recruitment@costacoffee.com.
Industry
Food & Beverage