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Store Manager

Costa Coffee

Blackpool, England, United Kingdom · Full Time

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Experience
Any
Salary
GBP 37,000 / year
Openings
1
Posted
1 day ago
Work mode
In office
Resume
Required to apply

Where you'll work

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Job description

About Costa Coffee and the Role

As a renowned global coffee brand, Costa Coffee invites you to join us in crafting excellence and driving success daily. We are launching a new store at Blackpool, Whitehills Drive Thru, offering a permanent Store Manager position with a competitive salary of up to a337,000 per year. We pride ourselves on creating a vibrant workplace that embraces diversity, equity, and inclusion while fostering values such as discipline, passion, warmth, courage, and teamwork.

Key Responsibilities

  • Deliver outstanding customer service to meet client needs and enhance customer satisfaction, contributing to positive Net Promoter Score (NPS).
  • Engage actively with the local community to attract and welcome new customers to the store.
  • Maintain a welcoming store environment that encourages repeat visits.
  • Own and manage sales, profit margins, team performance, and employee recognition effectively.
  • Lead and develop the store team through comprehensive training and support to maximize their potential.

Desired Profile

  • Experienced leader skilled in managing and nurturing successful teams.
  • Strategic thinker with the ability to consider both immediate tasks and future company direction.
  • Ambitious individual excited to contribute to and grow with the company.
  • Strong brand ambassador focused on upholding high quality and service standards.
  • Capable of performing well under pressure and meeting challenges head-on.

Employee Benefits and Perks

  • Access to the Coca-Cola share scheme with matched contributions.
  • 50% discount on all food and beverage items at Costa-owned outlets.
  • Competitive pension plan with up to 10% matched contributions.
  • Quarterly and annual incentive programs that can offer bonuses up to a310,000 (store dependent).

Additional Information

This opportunity encourages candidates who embody our core values and are eager to lead in a dynamic retail environment. For accessibility needs or further inquiries, reach out via email at costa.recruitment@costacoffee.com.

Industry

Food & Beverage

How they work

Leadership Customer Focus Strategic Thinking Relationship Building Stress Management Results Orientation

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