Store Manager - Elsternwick

About Chargrill Charlie's

Established in 1989, Chargrill Charlie's is more than just a chicken shop—it's an iconic Australian brand. Known for its unique brand identity, including bottled sauces, a popular chicken salt, and fan-focused merchandise, the company thrives on delivering exceptional food and memorable experiences.

Role Overview

We are seeking a Store Manager who will spearhead all restaurant team activities ensuring top-quality customer service and product standards. The manager is responsible for staffing through recruitment and training, maintaining profitability by managing sales, food costs, labor expenses, and other controllable costs, while cultivating a culture centered on excellence.

Key Responsibilities

• Lead and inspire the restaurant team to provide exceptional customer service and quality products.
• Recruit, train, and develop staff to meet the operational needs of the store.
• Manage all aspects of the restaurant's operations including sales targets, food costs, labor budgets, and expense control.
• Create and maintain a positive culture emphasizing team engagement and high performance.

Candidate Profile

The ideal candidate is a dependable role model with prior experience in leadership within a hospitality setting. Effective communication skills are necessary to delegate tasks and handle guest concerns empathetically. Familiarity with the hospitality industry and proficiency in Microsoft Office applications are advantageous.

Additional Information

This position offers the chance to be part of a dynamic and passionate team dedicated to bringing people together over great food. Candidates should thrive in a fast-paced environment, be results-oriented, and take pride in their work.