Store Manager - Canberra Civic

About the Role

The Body Shop Australia is seeking a passionate Store Manager who embodies enthusiasm for the brand and the unique way the company conducts business. This leadership role requires deep beauty retail knowledge and a dedication to driving the store's success through excellent sales outcomes and creating an engaging experience for customers.

Key Responsibilities

• Lead the store team to deliver an outstanding customer experience by fostering engagement and bringing the brand ethos to life.
• Set, monitor, and achieve sales and performance goals through effective planning and organization.
• Manage store operations, including inventory control and adapting to changes efficiently.
• Maintain thorough knowledge of the beauty market, competitors, and a strong passion for The Body Shop's products.
• Communicate effectively and manage team members flexibly, nurturing a work culture aligned with the store’s needs that attracts and retains talent reflective of the brand.

Work Schedule and Compensation

• Full-time position with 38 hours per week, working five days.
• Regular days off on Sundays and Mondays.
• Salary based on store grading and banding, approximately AUD 69,177 annually.

Employee Benefits

• Consistent working hours
• Generous employee discount on products
• Incentive programs tied to key performance indicators and store targets
• Rewards recognizing service and loyalty
• Time in Lieu work policy
• Access to comprehensive learning and development opportunities

Qualifications and Skills Required

• Proven ability to meet or exceed sales and performance metrics
• Exceptional skills in planning and organization
• Experience leveraging data analytics to inform commercial decisions
• Collaborative working style and constructive feedback engagement
• Strong team coaching and leadership capabilities
• Excellent operational and communication skills
• Leadership qualities that drive personal and business achievements
• Flexibility to work shifts across all days of the week
• Prior retail and team management experience is advantageous

Diversity and Inclusion Statement

The Body Shop is committed to fostering an inclusive workplace where everyone has equal opportunities regardless of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, or disability. Multiple employee inclusion networks exist to support diversity, equality, and engagement. The company also provides reasonable accommodations for individuals with disabilities throughout employment and related programs. Applicants needing accommodations are encouraged to specify their requirements upon application.