Spare Parts Supervisor

Role Overview

We are seeking an experienced Spare Parts Supervisor to join our team full-time in Jeddah. This role involves managing spare parts inventory, overseeing customer relations, and leading the parts sales team to ensure efficient operations.

Key Responsibilities

• Address and resolve customer complaints promptly and effectively.
• Maintain accurate inventory levels to ensure availability of parts.
• Compile lists of parts required for purchase to replenish stock.
• Facilitate the sale of manufactured parts to customers.
• Supervise the shipping process for parts ordered to guarantee timely delivery.
• Manage team members by delegating tasks and overseeing their performance.
• Oversee procedures for parts replacement efficiently.
• Source and evaluate new suppliers offering superior quality products.
• Resolve discrepancies in purchase orders to maintain accurate records.
• Build and maintain strong relationships with vendors and suppliers.
• Plan and implement promotional campaigns to boost parts sales.
• Ensure excellent customer service and high satisfaction levels.
• Generate monthly and annual sales reports for parts.
• Comply with all company policies and regulations.

Required Skills and Qualifications

• Minimum of 3 years experience as a Parts Manager or similar sales-related position.
• In-depth knowledge of inventory control principles.
• Strong leadership capabilities for managing and motivating a team.
• Effective verbal and written communication skills.
• Capability to foster and maintain a positive workplace environment.
• Excellent sales and organizational abilities.
• Accurate record-keeping skills for store inventory.
• Proficient administrative skills to manage operations.
• Exceptional customer service skills to enhance client satisfaction.
• Attention to detail ensuring accuracy in all tasks.
• Demonstrated ability to manage teams effectively.
• Proactive problem-solving and quick decision-making abilities.