Spa Therapist

About Four Seasons

Four Seasons is defined by its people, a collective driven to improve continually and to treat each other with mutual respect and kindness. Our employees worldwide craft exceptional experiences for guests, residents, and partners through heartfelt luxury service. We believe a world-class employee experience is the foundation for delivering outstanding guest service.

At Four Seasons, we value acknowledging familiar faces, welcoming newcomers, and treating everyone with the respect we ourselves wish to receive. Our mission is to create lasting impressions through genuine connections to people and the world.

Location Overview

Located in the heart of Doha's business district, Four Seasons Hotel Doha is a seaside haven blending modern sophistication with traditional Qatari hospitality. Since its 2005 opening, the hotel features 237 stylish guest rooms and 20 private villas, along with one of the Middle East's largest Nobu restaurants and 10 superb dining venues. Guests enjoy five swimming pools, a private beach, a cutting-edge fitness center, and an acclaimed Spa & Wellness Centre with hydrotherapy facilities.

Team Values

Our team members are our greatest strength, united by mutual respect, collaboration, and a shared passion for delivering exceptional service. We operate by the Golden Rule, striving to treat everyone as we wish to be treated, whether guests, colleagues, or partners.

Role Responsibilities

• Deliver all guest interactions with the utmost hospitality and professionalism, handling special requests and resolving complaints as they arise.
• Provide massages, facials, body treatments, and other wellness therapies within the spa, poolside, guest suites, or other appropriate settings.
• Maintain expert product knowledge and technical skill, recommending and upselling treatments, packages, and retail products thoughtfully and personally.
• Tailor services to guest preferences, offering suitable post-treatment suggestions to enhance their experience.
• Understand the benefits, indications, and contraindications of all spa services, applying professional products safely and accurately.
• Prepare and impeccably maintain spa treatment areas, managing supplies and ensuring readiness for service.
• Exhibit an outgoing, proactive attitude representing luxury guest service, supporting daily operational tasks effectively.
• Promote and sell retail products, ensuring spa facilities and set-ups meet standards before service.
• Respect guest privacy diligently, own any guest concerns, and take decisive action to secure their satisfaction.
• Adapt to flexible duties including potential redeployment to different departments to meet operational and guest service needs.
• Work closely with Lead Spa Therapists and Spa Manager to ensure smooth operations.

Preferred Qualifications and Skills

• Between 2 to 4 years' experience in a similar spa therapist role within luxury hotels or resorts.
• Certification in massage and beauty treatments.
• Strong communication skills paired with exceptional guest service ability.
• Deep understanding and respect for guest preferences and centricity in service approach.

Benefits Offered

• Culture deeply rooted in company values.
• Opportunities for career development with global mobility potential.
• Diverse workforce representing over 50 nationalities.
• Quality living accommodation provided.
• Comprehensive training and development programs.
• Employee recognition initiatives.
• Complimentary stays at Four Seasons properties worldwide.
• Paid annual home leave flights.
• Complimentary meals in staff dining areas.
• Free transportation to the workplace.
• Medical coverage provided.

Work Authorization

The hotel will sponsor a work authorization for successful candidates.