Solution Engineer (Pre-Sales)

About Zip

Zip is an AI-driven platform transforming enterprise procurement by integrating human expertise with AI agents to streamline procurement processes across teams, tools, and suppliers, enabling companies to innovate swiftly. Trusted by industry-leading firms such as T-Mobile, OpenAI, and AMD, Zip has helped clients save over $8 billion and managed more than $500 billion in spending. The company boasts a leadership team with backgrounds from Apple, Airbnb, Meta, and top procurement organizations, and has attracted significant funding, valuing it at $2.2 billion. Recognized by Forbes and Fast Company, Zip is a trailblazer in fintech innovation.

Role Overview

As a Solution Engineer focusing on pre-sales at Zip, you serve as the key technical advisor during the sales process, enabling prospective clients to understand how Zip's application addresses their procurement, finance, and technology needs. You collaborate closely with account executives and sales managers to drive deals to completion, providing expert guidance that translates customer requirements into effective post-sales service. Your insights help shape product development and enhance sales strategies.

Responsibilities

• Engage actively in sales conversations, performing discovery, delivering compelling demonstrations, resolving queries, and addressing objections to highlight Zip's value.
• Handle customer follow-ups including demos, RFx responses, and IT security questionnaires.
• Collaborate with sales teams to achieve sales targets.
• Coordinate with post-sales consultants to ensure smooth handoffs and set clear expectations for onboarding success.
• Provide feedback to refine internal workflows, competitive positioning, and product features.

Qualifications

• Minimum of three years’ experience in mid-market B2B solutioning within dynamic environments.
• Ability to craft tailored messaging for diverse audiences from individual contributors up to executives.
• Strong understanding of business processes and acumen.
• Proficient in solution selling, articulating software value that directly addresses client pain points.
• Exceptional discovery skills aimed at uncovering client needs and driving sales.
• Knowledge of software integration fundamentals including iPaaS and APIs.
• Solution-oriented mindset focused on envisioning effective client solutions.
• Skilled in troubleshooting technical challenges.
• Self-directed learner able to rapidly assimilate new technologies.

Preferred Qualifications

• Experience with demonstrations, implementation, or administration of major software like ERPs (NetSuite, Sage, Workday, Oracle), CLMs, GRC, procurement, or accounts payable automation.
• Industry experience related to procurement technology, payments, or financial technology.
• Educational background or domain knowledge in procurement, accounting, or IT systems.
• CPA credential is advantageous.
• Experience with integrations or development using REST APIs and middleware.

Compensation

The role offers an on-target earnings (OTE) salary range between $140,000 and $170,000, set based on various job factors including location, experience, education, and skill set.

Perks & Benefits

• Equity participation in a startup environment.
• Comprehensive health, dental, and vision insurance coverage.
• Commuter benefits to ease travel costs.
• Regular team-building activities and social events.
• Unlimited paid time off policy.
• Company-provided Apple technology and home office budget.
• 401(k) retirement plan participation.

Work Culture and Inclusion

Zip seeks candidates who demonstrate ownership, clear communication, resilience, and a drive to accelerate innovation globally. The company champions diversity and inclusion and invites applicants of varied backgrounds and experiences to apply.