Software Engineer - Production Engineering

About Figma and the Role

Figma is expanding its team of passionate creators dedicated to democratizing design access. Our platform empowers teams to transform ideas into tangible results—whether it's brainstorming, prototyping, converting designs to code, or leveraging AI for iterations. Our goal is to facilitate faster, collaborative workflows worldwide.

The Production Engineering group is responsible for ensuring the reliability, resilience, scalability, and performance of Figma’s products and infrastructure. We seek an experienced software engineer to lead initiatives that enhance production engineering capabilities, empowering product teams to deliver features swiftly and reliably. This role is crucial for supporting growth, innovation, and smooth operations across engineering teams.

Key Responsibilities

• Collaborate closely with engineering teams to establish standards and objectives related to system reliability, durability, scalability, and performance.
• Develop tools and services that mitigate common operational challenges through enhanced telemetry and automation.
• Troubleshoot production incidents spanning multiple services and technology layers.
• Participate in reviews concerning the design and production readiness of new features, products, and infrastructure elements.
• Strategically plan infrastructure growth to support scale.
• Manage and maintain cloud infrastructure hosted on AWS.

Qualifications and Experience

• Minimum of five years operating large-scale infrastructure components and services, with a solid foundation in Computer Science principles and interest in distributed systems.
• Proficient experience managing cloud infrastructure, especially within AWS, Microsoft Azure, or Google Cloud environments.
• Demonstrated steadfast dedication to operational security and adherence to best practices.
• Proven capability in diagnosing and resolving complex technical issues in multifaceted systems.

Preferred Attributes

• Strong analytical and problem-solving abilities coupled with effective technical communication skills.
• Systematic, principle-driven approach with a preference for impactful, action-oriented solutions.
• Commitment to software/system quality and continuous personal craftsmanship improvement, balancing idealism with pragmatism.
• Alignment with Figma’s inclusive, collaborative culture valuing ambitious goals with a positive and engaging environment.

Diversity, Accessibility, and Hiring Process

Figma values diversity and strives for inclusivity across all aspects of hiring and employment. We offer reasonable accommodations to individuals with disabilities throughout the application and employment process, such as accessible interview settings, closed captioning, screen reader-compatible communications, and alternative interview formats.

Our hiring ensures data privacy compliance, requiring video interviews with camera-on to enhance personal connection. Successful candidates will engage in in-person onboarding.