Site Facilitator Trade Store - Singleton

Role Overview

Due to significant growth, we are seeking an energetic Site Facilitator to serve multiple locations between Newcastle and Singleton. This role involves managing replacement and servicing of client accounts independently, making it ideal for those interested in account management within a physically demanding environment. A company vehicle will be provided for both professional and personal use.

Key Responsibilities

• Identify and negotiate optimal product and service solutions tailored to meet client requirements, including pricing, stock levels, substitutes, and delivery timelines.
• Oversee all store operations and manage inventory systems efficiently.
• Deliver inventory management services at customer sites in collaboration with company stakeholders.
• Provide support for after-hours requests as authorized by supervisors or managers.
• Maintain and manage relationships with suppliers and manufacturers, including negotiation processes.

Candidate Requirements

• Willingness to travel regularly to various client sites.
• Ability to work independently, including tasks such as unloading and restocking vending machines on site.
• Strong customer service aptitude with effective verbal and written communication skills.
• Proficient computer literacy and strong problem-solving abilities in dynamic environments.
• Must possess a full, unrestricted Australian driver’s licence.

Benefits and Opportunities

• Permanent position with incentive programs and share plans through Wesfarmers.
• Company-provided trade vehicle.
• Exclusive team member discounts at various major retailers and free subscription services.
• Opportunities to enhance operational efficiency and contribute to continuous improvement initiatives.
• Ongoing training and professional development prospects.
• Team events, recognition programs, and awards.
• Comprehensive Employee Assistance Program covering counseling, coaching, financial/legal advice, nutritional support, and more for you and your immediate family.
• Referral program offering up to $2,000 per successful referral.
• Option to purchase up to four additional weeks of annual leave.
• Generous paid parental leave policy.
• Free onsite parking and additional perks.

Additional Information

Applicants meeting most criteria are encouraged to apply. The recruitment process includes background checks and pre-employment medical assessments featuring drug and alcohol testing. The company is committed to diversity and inclusion and welcomes applications from individuals of varied backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTQI+ community members, and persons with disabilities.

About the Company

Blackwoods is a premier Australian supplier of industrial and safety products with an extensive history exceeding 140 years. The company offers over 300,000 products supplied nationwide from more than 50 branches and six distribution centres. A member of the Wesfarmers group, Blackwoods supports a wide range of customers from major infrastructure projects to local trades, emphasizing expertise and service excellence.