Site Administrator & Receptionist

About Lakeland Dairies

Lakeland Dairies Co-operative Society Limited ranks as the second largest dairy processor on the island of Ireland. With a vast and complex operation, it handles a supply of 2 billion litres of milk sourced from over 3,200 family farms spanning 16 counties.

Role Overview

We are looking for an efficient and professional Site Administrator & Receptionist to join our team at the Bailieborough site. This position is ideal for someone who thrives in a dynamic front-of-house setting, delivering a warm and effective service to visitors, clients, and colleagues alike. The role is crucial in ensuring seamless daily operations, from managing reception duties to providing administrative support across various functions.

Main Responsibilities

• Provide administrative assistance to the Head of Site Operations.
• Attend weekly operational meetings and oversee associated follow-up tasks.
• Keep accurate records of annual leave and clock cards.
• Coordinate travel and accommodation arrangements.
• Manage the reception area efficiently.
• Operate the telephone system; handle incoming calls, redirect as necessary, take messages accurately.
• Welcome visitors and customers professionally.
• Ensure visitor registration is completed, including health and safety compliance related to their visit purpose.
• Handle incoming and outgoing postal mail.

Key Competencies

• Exceptional communication and telephone handling skills, both verbal and written, with a courteous and professional manner.
• Strong organizational ability with attention to detail, capable of multitasking and prioritizing tasks in a high-paced environment.
• Effective team player who fosters positive relationships across departments to maintain smooth site operations.

Essential Qualifications and Experience

• Prior experience in reception, front-of-house, customer service, or administrative roles is mandatory.
• Familiarity with telephone systems and visitor management protocols.
• Proficient user of Microsoft Office suite and general administrative software.

Why Join Lakeland Dairies

Your career with Lakeland Dairies offers fulfilling opportunities steeped in tradition, community values, and ongoing personal growth. Our cooperative culture is inclusive and collaborative, supporting your ambitions while making a tangible contribution to the global food supply chain. We embrace equality and diversity, aiming to reflect and serve the varied needs of our customers and stakeholders through a diverse workforce.