Shift Manager

About the Role

We offer flexible working schedules tailored to suit your lifestyle while valuing your contribution. As a Shift Manager at a restaurant owned by a Valluzzo Company, you will receive competitive wages and be eligible for numerous benefits including paid vacation, educational programs through Archways to Opportunity, daily pay options, service awards, complimentary uniforms and meals, bonus incentives, and 401k plus profit sharing plans and health insurance (where applicable).

Responsibilities

• Lead essential restaurant operations such as employee training, food safety protocols, and inventory management.
• Delegate tasks efficiently to your team and report outcomes accordingly.
• Support the General Manager in maintaining performance and quality standards focusing on kitchen supervision, staff hiring and training, scheduling, and delivering excellent customer experiences.
• Collaborate with your team to ensure restaurant operations are safe and efficient.
• Manage shift activities to maintain quality, service, cleanliness, safety, security, and profitability standards.
• Communicate effectively with oncoming shift managers to ensure continuity.
• Meet specific departmental and shift targets whenever required.

Required Qualifications

• Commitment to maintaining excellence and safety at work.
• Strong focus on customer service and support with effective communication and anticipation of customer needs.
• Capability to resolve issues and make decisions swiftly in a fast-paced environment.
• Preferably prior supervisory experience in restaurant, retail, or hospitality settings.
• Must be at least 18 years old to qualify for this managerial position.

Additional Information

This job posting provides an overview of working in a restaurant setting but does not encompass all essential duties, which vary daily. The position is with an independently owned and operated franchise holding a license to use McDonald’s branding and products. Employment decisions and management are the sole responsibility of the franchisee, not McDonald’s USA, which has no influence over these matters.

Applicants acknowledge understanding that by applying, they are engaging with the franchisee employer and not McDonald’s USA, which will neither receive applications nor partake in hiring or employment decisions.

Equal Opportunity Employer Statement

We value diversity and provide reasonable accommodations to qualified individuals with disabilities to participate in the application process, perform job functions, and enjoy employment benefits. We prohibit discrimination based on legally protected characteristics.