Shift Manager

About the Employer and Role

The Gillis Organization operates McDonald's franchises across Bergen, Monmouth, Middlesex, and Ocean Counties in New Jersey. Our mission is to elevate customer satisfaction by delivering exceptional service and high-quality products while ensuring both customers and staff feel respected and valued.

Compensation and Benefits

The hourly wage ranges from $17.00 to $21.00 depending on experience and location volume. Additionally, there are monthly performance-based bonus opportunities. The organization also runs the "Accelerate Your Pay" (AYP) program that rewards hourly employees committed to business success and growth. Further benefits include:

• Full coverage for Medical, Dental, Vision, Life & Accident insurance
• $3,000 Tuition Assistance
• 5 Paid Time Off days and 5 Vacation days annually
• Birthday Paid Time Off
• Exclusive McPerks discount program
• Complimentary employee meals and uniforms with branded merchandise
• Free English classes and training for college credit opportunities
• Advising services and collaboration with Colorado Technical University
• 401K plan with 4% company matching

Role Responsibilities

As a Shift Manager, you will lead weekly shifts to ensure customers receive fast, accurate, and friendly service. Your duties encompass supervising crew and other managers, maintaining standards of quality, service, and cleanliness. Tasks include shift planning, performance monitoring, safety and security oversight, and facilitating effective shift handovers. You will also help meet departmental targets and goals during your shift.

• Enforcing food safety standards
• Managing internal communication
• Overseeing inventory controls
• Maintaining daily cleanliness and upkeep
• Supervising crew members
• Ensuring quality food production
• Delivering excellent customer service
• Upholding safety and security protocols
• Developing and managing staff schedules
• Conducting training sessions

Qualifications and Personal Attributes

Preference is given to candidates with leadership experience in restaurant, retail, or hospitality settings. We seek positive, adaptable team players who thrive in a fast-paced environment and enjoy creating a fun and engaging workplace atmosphere.