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Shift Manager

Checkers & Rally’s Drive-In Restaurants

Metairie, Louisiana, United States · Full Time

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Experience
1–2 yrs
Salary
Openings
1
Posted
1 hour ago
Work mode
In office
Resume
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Where you'll work

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Job description

Purpose of Your Role

At Checkers & Rally's, we aim to impact lives positively by supporting our Franchisees, Teams, and Guests. As part of the Corporate Field Operations group, you will assist the General Manager by managing effective shifts through achieving sales and profit targets, following operational procedures, and delivering excellent service to both Guests and Team members. The Shift Manager upholds restaurant standards to position us as the preferred choice for Guests and Staff.

Key Responsibilities

  • Drive sales and profitability through enhancing Guest satisfaction and overseeing restaurant operations.
  • Report and escalate any issues or suggestions related to the restaurant, employees, or Guests to the General Manager promptly.
  • Ensure adherence to company policies and procedures during shifts and train Team Members accordingly on operations and service standards.
  • Address complaints and resolve violations of company policies effectively.
  • Maintain a safe, clean, and enjoyable environment for both employees and Guests.

Candidate Requirements

  • A minimum of 1 to 2 years of management experience in the restaurant industry, preferably within Quick Service Restaurants (QSR).
  • Basic mathematical competency.
  • Willingness and ability to work a flexible schedule, including extended hours.
  • High energy levels suited to a fast-paced work environment.
  • Alignment with core values: integrity, service excellence, and the courage to be bold and grow.

Benefits and Opportunities

  • Commitment to operational excellence ensuring high standards are met consistently.
  • Comprehensive training and development programs to maximize your potential.
  • Opportunities for personal growth and career advancement within the organization.
  • Access to comprehensive benefits including Medical and Dental plans, recognition bonuses, and other rewards.
  • Competitive compensation with prompt payment policies (details provided during the interview).

Additional Information

Reference number: 3177
Location: Airline Hwy (7414-1002)

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