Shift Leader

About the Role

As a Shift Leader at Panda Restaurant Group, you play a pivotal role in bringing the company's mission to life by assisting management in crafting delicious food passionately, delivering heartfelt service, and maintaining an inviting atmosphere. This position places you at the core of a bustling, growth-focused restaurant environment where team members are vital to success.

Key Responsibilities

• Create and sustain a lively and welcoming setting for guests.
• Manage store operations and lead the team effectively throughout your shift.
• Engage directly in preparing and cooking popular Panda dishes.
• Develop a diverse skill set that benefits personal growth and team development.

Benefits and Rewards

• Flexible working schedules to accommodate your needs.
• Competitive pay rates.
• Complimentary meals during work hours.
• Comprehensive medical, vision, dental coverage, and optional disability and cancer protection insurance for full-time employees.
• Accessible Health Care and Dependent Care Flexible Spending Accounts.
• 401K retirement plan with company contributions.
• Paid vacation, sick leave, bereavement leave, and Leave Share program for qualifying employees.
• Discounts on numerous brand products.
• Referral bonuses for eligible staff members.
• Community engagement opportunities.
• Paid, hands-on training programs designed to prepare you for success.
• Career advancement and leadership development pathways.
• Details on benefits can be reviewed upon request; eligibility criteria apply.

Qualifications and Requirements

• At least some high school education completed.
• Preferably some prior experience in operations management.
• Food safety knowledge with local certifications like Food Handler required at the applicant's expense.

Work Environment and Physical Demands

Employees often work in hot, steamy conditions near steam tables and food vapors. Workstations may be confined, requiring standing for extended periods. Tasks involve preparing both hot and cold meals, using specialized kitchen utensils like Chinese chef knives, and operating equipment efficiently without compromising accuracy. Ability to lift up to 50 pounds, stand continuously for about four hours, and reach across standard counters is necessary. Environments are typically noisy with limited storage and high shelving. Adaptability to a fast-moving workplace, strong verbal communication skills, conflict management, and the capacity to adjust to shifting priorities are essential.

Company Background

Established in 1983 in Glendale, California, Panda Restaurant Group has grown into the largest family-owned American Chinese restaurant brand across nearly 2,800 worldwide locations. The company prides itself on cultivating a culture that encourages employees to improve their lives while contributing to their communities, upholding strong family values.

Equal Opportunity Statement

Panda Restaurant Group is committed to equal employment opportunities regardless of legally protected characteristics such as gender, race, religion, disability, or veteran status among others. The company complies fully with ADA regulations, providing reasonable accommodations during hiring and employment. Applicants requiring accommodations are encouraged to request them to ensure a fair and accessible process.