Shift Lead

Overview

Join B&Q Chester as a Shift Lead in a full-time contract position working 36.75 hours per week. This permanent contract offers an annual salary of A328,740.50, inclusive of a A31031 store-specific location allowance, along with pension benefits and 6.6 weeks of holiday. The role is a keyholder position with shifts starting as early as 5:30am and finishing as late as 10pm.

Role Summary

As a Shift Lead, you will play a crucial role in maintaining a safe environment for customers and staff while ensuring smooth operations throughout your shift. Your leadership will foster a positive atmosphere making B&Q a welcoming place for both customers and colleagues.

Key Responsibilities

• Lead daily store operations to ensure everything runs effectively.
• Properly allocate staff to optimize customer service during your shift.
• Serve as the primary contact person for customers and colleagues alike.
• Maintain store safety and compliance at all times.

Required Qualities

• Strong passion for customer service and doing the right thing for customers.
• Ability to maintain a broad perspective across all store areas without restriction.
• Attention to safety details and compliance adherence.
• Enjoyment in teamwork and engaging with colleagues.
• Ability to bring energy and motivation to the work environment daily.
• Confidence and autonomy in making timely decisions for customer benefit.

Benefits

• Competitive salary package.
• Access to an award-winning pension scheme.
• Employee options such as ShareSave.
• 6.6 weeks of paid holiday annually.
• Payroll giving program.
• Employee Assistance Programme for additional support.
• Generous employee shopping discounts.
• Various wellness benefits fostering colleague wellbeing.

Additional Information

B&Q is committed to diversity and inclusion, ensuring a workplace where everyone feels they belong and has equal opportunities. Applicants requiring adjustments during the recruitment or interview process are encouraged to contact recruitment for support.