Service Support Executive

Job Overview

The role involves delivering service support to both external clients and internal teams, ensuring seamless daily operations. Key tasks include generating precise service reports promptly and assisting with stock procurement. Additionally, there is an emphasis on proactively contributing to improvement initiatives and utilizing the ERP system effectively.

Core Responsibilities

• Offer consistent service support to customers and internal departments.
• Prepare and deliver accurate service reports within required timelines.
• Support service team operations to maintain smooth daily workflows.
• Assist in managing procurement processes for inventory replenishment.
• Engage actively in process enhancement plans and ERP system utilization.

Candidate Requirements

• Possess at least a Diploma qualification in any discipline.
• Have a work experience of 2 to 3 years in relevant roles.
• Be detail-focused and meticulous in task execution.
• Capable of handling multiple tasks and meeting strict deadlines efficiently.