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Job description
About Base360.ai
Base360.ai is an AI-driven operating system tailored for short-term rental businesses, designed to help property managers automate their processes efficiently. Emerging from The Flex, a successful short-term rental operator that generated eight-figure revenues using proprietary software, Base360.ai now serves as a standalone global platform.
Our platform consolidates reservations, guest communications, pricing, payments, cleaning, upkeep, and reporting into a single system to reduce manual labor, lower costs, boost revenue, and enable scalable portfolio growth.
Role Overview
We seek a motivated Senior Software Engineer to architect, develop, and scale Base360.ai. You will create customer-facing products, automate workflows, implement AI-enhanced systems, and develop integrations that empower property managers to grow operations efficiently.
Key Responsibilities
- Design and develop scalable applications, APIs, and services that handle reservations, availability, pricing, payments, guest experiences, and property operations.
- Build event-driven automation workflows to eliminate repetitive tasks such as scheduling cleaning, sending check-in instructions, and generating owner financial statements.
- Leverage large language models and AI agents to automate guest communication, maintenance triage, pricing decisions, and portfolio management tools.
- Create API-first architectures that connect internal services, booking channels, third-party providers, and customer systems reliably.
- Develop and sustain integrations with platforms like Airbnb, Hostaway, Stripe, Twilio, OpenAI, and Google.
- Deploy and oversee cloud-native infrastructure aimed at reliability, performance, and global scalability across multiple property management businesses.
- Solve complex operational challenges including synchronization of reservations, dynamic pricing intelligence, smart lock management, multi-channel guest communication, operational forecasting, cleaning and maintenance automation, owner reporting, and AI-driven monitoring and alerts.
- Lead projects through all phases—from problem analysis, architecture design, implementation, deployment, to continuous enhancement.
- Apply senior engineering judgment in making technical decisions, reviewing code, and ensuring system dependability.
Technologies and Tools
- Python, FastAPI, React, TypeScript
- Supabase, PostgreSQL
- AWS, serverless infrastructure
- OpenAI APIs, Twilio, Stripe
- Docker, GitHub Actions
Candidate Profile
- Proven experience developing and maintaining production-quality software systems.
- Comfortable with FastAPI, Python frameworks, React, or equivalents.
- Strong insights into API design, distributed systems, and cloud architecture.
- Ability to design scalable back-end systems and robust data models.
- Independent decision-making capability and sound technical judgment.
- Excellent problem-solving skills combined with a product-focused mindset.
- Interest in AI, automation, and improving operational efficiency.
- Proactive with a strong drive to ship features and learn from real user feedback.
- Balance fast delivery with maintainability and reliability.
Preferred Experience
- Exposure to short-term rental, hospitality technologies, or property management systems.
- Experience in multi-tenant SaaS platforms and marketplace booking channel integrations.
- Familiarity with AI agent systems and event-driven architecture.
- Working knowledge of Supabase and AWS serverless infrastructure.
Success Metrics Within 12 Months
- Automate core short-term rental workflows effectively.
- Reduce time spent by property managers on manual administrative tasks.
- Ensure seamless movement of reservations, availability, payments, and operational data between systems.
- Deploy and maintain new integrations reliably.
- Incorporate AI-powered workflows into regular customer operations.
- Support scaling of operators and properties with maintained reliability and performance.
- Enhance customer growth, guest satisfaction, and profitability through Base360.ai.
Why Work With Us
- Make a meaningful impact by solving everyday challenges faced by short-term rental operators.
- Enjoy autonomy and responsibility in technical decision-making.
- Be part of a small team with significant influence on product and technology direction.
- Opportunity to learn across software, AI, automation, hospitality operations, and scalability.
- Competitive pay with strong rewards based on performance.
- Flexible remote-first environment focused on outcomes rather than hours worked.
Additional Considerations
- This role is not suited for those seeking a slow-paced corporate setting.
- Not ideal if you prefer narrowly defined roles without product involvement.
- Unsuitable for candidates requiring detailed, step-by-step instructions for every task.
- Must value ownership and accountability, taking responsibility for quality and delivery.
Level
Senior