Senior ServiceNow Application Developer / Programmer

Role Overview

We are seeking a Senior ServiceNow Application Developer to manage and enhance ServiceNow solutions that support vital asset management and technical operations. This position involves leading the deployment and ongoing administration of Hardware Asset Management, Software Asset Management, and Software Bill of Materials (SBOM) capabilities to elevate technology visibility and efficiency within a mission-driven environment.

Key Responsibilities

• Lead the implementation, configuration, and maintenance of ServiceNow Hardware and Software Asset Management systems.
• Develop and oversee Software Bill of Materials (SBOM) solutions to improve software tracking and governance.
• Create and sustain ServiceNow applications aligned with operational needs and business objectives.
• Collaborate with technical teams and stakeholders to gather, clarify, and document requirements for effective solution delivery.
• Manage technology inventory and governance to ensure accuracy and accessibility of asset data.
• Enhance platform performance through ServiceNow administration and development expertise.
• Utilize Azure cloud technologies in conjunction with ServiceNow for integrated solution delivery.
• Identify and resolve technical problems, proposing and implementing sustainable improvements.
• Provide expert technical leadership during both implementation and ongoing operations to guarantee solution reliability and maintainability.

Qualifications and Experience

• A minimum of eight years in software engineering, application development, or a related technical discipline.
• Formal technical education, certification, or degree in a relevant technology or engineering field.
• Proven proficiency in ServiceNow administration, implementation, and application development.
• Experience with ServiceNow Hardware and Software Asset Management modules.
• Hands-on experience with Software Bill of Materials (SBOM) and associated asset management processes.
• Familiarity with Azure cloud technologies and enterprise cloud environments.
• Strong analytical and problem-solving abilities, capable of translating business requirements into technical solutions.
• Excellent communication and teamwork skills for working collaboratively with both technical teams and business stakeholders.
• Self-driven with effective priority management and ownership of complex projects.
• Commitment to accuracy, security, system stability, and continuous process improvement.
• Eligibility to obtain BI Full 6C (T4) public trust clearance is required; U.S. citizenship is not mandatory.

Compensation and Benefits

• Competitive annual salary approximately ranging from $136,000 to $184,000 USD, depending on experience and location.
• Fully remote working model with a flexible workweek accommodating personal and professional balance.
• Comprehensive medical insurance options, including plans with Health Savings Accounts.
• Dental and vision coverage included.
• 401(k) retirement savings plan with employer matching contributions.
• Paid vacation, sick, personal, parental, military, bereavement, and jury duty leaves.
• Eligible employees can access up to 160 hours of paid family leave within a 12-month period.
• Short- and long-term disability insurance offerings.
• Life insurance plus accidental death and dismemberment coverage.
• Additional insurance options including personal accident and critical illness insurances.
• Business travel and accident insurance coverage.
• Access to professional development resources featuring AI-enhanced career and learning tools.
• Support for internal mobility to facilitate career advancement opportunities.
• Comprehensive employee wellness and support programs.
• Opportunity to contribute to impactful projects involving ServiceNow, cloud technologies, and enterprise asset management.