Senior Product Manager

About Generate KiwiSaver Scheme

Generate KiwiSaver Scheme is a proudly New Zealand-owned, award-winning KiwiSaver and wealth management company. Our core aim since inception has been to educate and empower our customers, helping them make informed financial decisions while delivering strong, long-term investment performance. We remain steadfastly focused on growing New Zealanders' wealth and supporting them in achieving significantly better financial outcomes in retirement.

Our company values our people highly, encouraging everyone to contribute ideas and lead initiatives that positively affect our business, community, and members.

Role Overview

The Senior Product Manager is a critical leadership role tasked with delivering customer-centric product solutions aligned with Generate’s strategic goals. This role involves managing the entire product lifecycle, making data and customer insight-driven decisions, collaborating closely with various teams, and leading initiatives from conception through to launch and ongoing optimization.

Key Responsibilities

• Develop and implement product strategy by transforming customer and business demands into actionable product roadmaps and guiding products from concept to launch.
• Manage the end-to-end product lifecycle, including discovery, design, development, testing, launch, and continuous post-launch improvements to ensure exceptional customer outcomes.
• Advocate for customers by leveraging research, feedback, and market intelligence to design intuitive products that meet real needs.
• Utilize data analytics to define and monitor key product performance indicators, combining metrics with customer insights for ongoing enhancement.
• Lead cross-functional collaboration with departments such as Technology, CRM, Distribution, and Customer Experience to align objectives and successfully execute the product roadmap.
• Mentor and lead the Product Manager, fostering capability-building and sharing expertise throughout the organization.
• Drive innovation by exploring AI, automation, and emerging digital technologies to improve product research, development, delivery, and optimization processes.

Candidate Profile

• At least seven years of product management experience with demonstrated success in delivering customer-focused products from concept to launch.
• Proven ability to create and execute product strategies that align with company goals and enhance user experience.
• Hands-on collaboration with software development teams for product scoping, planning, and rollout.
• Experience in client-facing roles with a strong emphasis on customer service to ensure product satisfaction and alignment with client needs.
• Comfortable with digital tools and enthusiastic about adopting approved AI solutions to boost productivity, quality, and workflows.

Employee Benefits and Culture

• Opportunity for ongoing professional growth and rewarding responsibilities.
• Competitive base salary combined with bonus incentives.
• Comprehensive benefits including health insurance, discounted gym memberships, additional KiwiSaver contributions, and access to corporate benefits.
• An active Health & Wellbeing Committee organizing various events and initiatives to support employee wellness.
• Standard working hours during weekdays without weekend requirements.
• Modern, conveniently located office in Auckland CBD.

Additional Information

Applicants must hold a valid visa authorizing full-time employment in New Zealand.