Senior Product Manager, API Propositions

Overview

Step into a pivotal role at one of the leading companies in the payments industry. We are seeking a seasoned Senior Product Manager to join the dynamic Product team based in Dublin, Ireland, guiding the future of worldwide commerce.

Role Responsibilities

• Lead the development and execution of Global Payments' product offerings and capabilities within the API Experience Team, focusing on our Genius and Point-of-Sale (POS) solutions, Value-Added Services (VAS), and Integrated Partner products.
• Champion the "Single-In" integration strategy, ensuring a unified and seamless entry point for partners to access all Genius POS and partner APIs, accelerating integration and reducing friction.
• Own the product vision and strategy for the Genius ecosystem Single-In API, establishing a standardized, repeatable partner framework to maintain market leadership.
• Manage the API propositions for Value-Added Services, enhancing merchant and partner opportunities for business growth.
• Gather comprehensive business and functional requirements to guide technical development teams effectively.
• Design API product features precisely, including generating OpenAPI Specifications (OAS), user stories, prototypes, and detailed usage guides.
• Oversee the entire product lifecycle from ideation to successful product launch, ensuring market readiness and alignment.
• Develop and maintain thorough documentation for product capabilities, contributing materials to internal training resources, developer portals, and marketing collateral.
• Collaborate closely with scrum masters and development leads to facilitate efficient agile delivery schedules.
• Coordinate communication across multiple organizational stakeholders to maintain a shared vision and ensure awareness of product impact and priorities.
• Conduct market research and competitor analysis to inform strategic product decisions.
• Analyze performance metrics using customer feedback and pilot adoption data to measure success and identify improvement opportunities.
• Support regional teams by creating and providing training to Product, Sales, and Customer Success functions, enhancing their ability to support customers.
• Promote product management best practices across regional teams to foster maturity and consistency.

Candidate Profile

• Detail-oriented with a strong focus on end-to-end product ownership.
• Excellent communication skills, capable of articulating complex issues clearly and effectively through writing and presentations.
• Creative thinker passionate about collaborative problem-solving across global, cross-functional teams.
• Proactive relationship builder who gains trust and insight through interaction with Product Managers, Sales, Customer Success, Architects, and Designers.
• Continuously monitors market trends, competitor innovations, and merchant technology adoption to inform strategic product adjustments.
• Driven by continuous learning and career growth ambitions within Global Payments.

Required Qualifications and Experience

• Minimum of five years in product management roles.
• Deep understanding of payments technologies, Point-of-Sale systems, and partner ecosystems.
• Familiarity with API design principles and documentation standards, especially OpenAPI Specification, is advantageous.
• Background in software engineering is desirable but not mandatory.
• Proven capability to drive successful outcomes autonomously within team settings.
• Experience with tools such as Stoplight, GitHub, SDKs, libraries, and Developer Portals is advantageous.
• Proven track record of managing products from inception to market launch, focused on customer and merchant engagement.
• Bachelor's degree in business, technology, or related disciplines, or equivalent industry experience.
• Strong presentation and communication skills with experience addressing senior executives.

About the Team

Join an inclusive, global workforce where collaboration and winning together is part of the culture. You’ll be challenged yet supported by industry experts as you grow. Our energetic and connected environment offers career opportunities beyond national boundaries.

Our Culture

At Global Payments, employees embody client-centricity, ownership, and teamwork. We engage curiosity and innovation continuously to deliver impactful solutions. Empowerment and passion for excellence characterize our workplace.