Senior Product Designer

About the Role

Lightspeed Commerce is seeking a Senior Product Designer to join the Onboarding team, working remotely with flexibility from Auckland, New Zealand. The team supports a diverse range of retail customers—from small single-store merchants to large, multi-store enterprises—helping them adopt Lightspeed's platform quickly and efficiently. Your mission will be to streamline the onboarding process, minimizing manual inputs and steps, using data-driven insights to help customers reach key milestones and build lasting sales habits on the POS system.

Key Responsibilities

• Lead design initiatives autonomously, shaping nebulous ideas into clear, valuable product features and exploring innovative solutions including AI integration.
• Apply deep UX and UI knowledge to develop coherent, elegant systems, flows, and interfaces that leverage and enhance the existing design system for consistency and usability.
• Advocate for user-centric design by translating research data into meaningful solutions, collaborating closely with cross-functional teams across product, engineering, and marketing.
• Promote a positive design culture both within the design studio and across the broader organization.

Required Qualifications & Skills

• A minimum of five years of hands-on experience in product, UX, and UI design in an in-house setting.
• Strong communication skills to clearly present and explain design work to internal stakeholders.
• Refined aesthetic sensibility to elevate brand visual identities.
• Curiosity and adaptability to evolve design methods, especially leveraging AI tools for enhanced user-centered designs.
• Experience designing for a variety of platforms including responsive web, native applications, and emerging technologies.
• High emotional intelligence with empathy for users and team objectives.
• Considerate approach to product strategy and vision, focusing on the reason behind design choices.
• Proficiency in design tools such as Figma, Google Suite, JIRA, and AI-driven prototyping software.

Additional Information

• Lightspeed promotes an inclusive and supportive environment, inviting candidates from diverse backgrounds, including marginalized communities, to apply.
• Supported interview options are available allowing candidates to bring support persons to interviews beyond initial recruiter calls.
• The company prohibits unsolicited resumes from recruitment agencies unless directly engaged.
• Lightspeed is committed to accessibility and accommodations throughout the recruitment process.

Benefits and Perks

• Flexible work culture with autonomy and a hybrid option to operate from the Auckland office.
• Career growth opportunities within a rapidly expanding organization.
• Meaningful impact by aiding merchants grow through product improvements and user feedback integration.
• Collaboration with highly skilled colleagues and a supportive, inclusive culture.
• Shares scheme promoting ownership mindset.
• Unlimited paid time off policy.
• Remote work allowed worldwide up to 60 days a year.
• Annual health and wellness allowance of $500.
• Access to mental health platforms and counseling services.
• Parental leave and support.
• Free professional development through LinkedIn Learning.
• Paid volunteer day.
• Subsidized health insurance premiums and public transport costs.
• Complimentary breakfast, lunch, snacks, and beverages at the office.
• Regular cultural events and a renovated dog-friendly office space with secure parking.

Company Overview

Lightspeed Commerce, founded in 2005 in Montreal, Canada, provides a comprehensive commerce platform that enables businesses across retail, hospitality, and golf sectors to innovate and manage operations seamlessly online and offline. The company is publicly traded on NYSE and TSX, with teams operating globally and serving customers in over 100 countries.