Senior Executive, Facility Management

Overview

We are seeking a Senior Executive in Facility Management to ensure seamless daily operations and maintenance within our data center environment. This role requires managing critical Mechanical & Electrical systems, maintaining exceptional client relations, and adhering to stringent safety and quality standards to guarantee uninterrupted data center functionality.

Key Responsibilities

• Foster and maintain positive, professional relationships with both internal teams and external clients.
• Respond promptly to all customer service inquiries and emergency calls received during shift hours.
• Support the Operation Lead in overseeing daily data center operations and periodic preventive maintenance to secure 100% uptime of critical infrastructure.
• Perform daily inspections throughout the data center, documenting any equipment faults or defects, and maintain detailed records on mechanical and electrical assets.
• Continuously monitor the Front of Center (FOC) area and ensure rapid response to EPMS, BMS, and fire system alarms, following escalation protocols as necessary.
• Complete daily environmental and critical system checklists to promptly identify and resolve abnormalities.
• Oversee subcontractor induction processes, ensuring compliance with health, safety, and operational procedures through thorough review of method statements, risk assessments, and MSDS documentation.
• Maintain logs tracking instrument readings, equipment status, and consumable inventory.
• Report any unsecured doors or racks immediately to security control.
• Conduct thorough briefings and handovers to Shift Duty Technicians detailing all unresolved issues and standing instructions from senior management.
• Document and file incident reports and field service activities accordingly.
• Adhere strictly to all quality, health and safety, and environmental policies within the critical environment domain.
• Comply fully with site-specific policies, guidelines, and procedures.
• Be prepared to travel internationally for assignments or tasks as directed by supervisors or department heads.
• Undertake any additional responsibilities reasonably assigned by immediate supervisors or higher management.

Additional Information

Should there be significant adjustments to your responsibilities, such as through secondment, transfer, or promotion, these will be communicated in writing by the Company.

Organizational Context

This position falls under the Connectivity business segment within the Operating Division platform.