Senior Customer Strategy & Value Manager

Overview

At Workday, we are passionate about making meaningful contributions for our employees, clients, and communities. As a Fortune 500 leader and innovator in AI-driven people, finance, and agent management, we are shaping the future of work to enhance team potential and focus on vital priorities. Our culture is grounded in integrity, empathy, and collective enthusiasm, fostering an environment where bold ideas and genuine collaboration thrive. We encourage curiosity, courage, optimism, and support for continuous growth and development. Joining us means not only working on impactful products but experiencing a workplace where everyone supports one another.

About the Team

The Value Management division is a strategic consulting unit dedicated to driving Workday’s expansion and success through partnership. We assist potential clients in building their case for transformation and help existing customers maximize the benefits from their Workday solutions.

Role Summary

The Senior Value Manager will be embedded within our ANZ team, collaborating across sales cycles to drive business growth. This position involves engaging with prospective clients from initial contact through closing presentations, working closely with internal cross-functional teams to develop account strategies, early value messaging, and highlight Workday’s unique advantages.

Externally, you will liaise with senior client executives to identify key business challenges and link Workday technology to their strategic aims. Creating change proposals, modeling return on investment, and documenting realized value are critical responsibilities.

You will partner with sales, solution consultants, professional services, and marketing teams, providing strategic advice within a fast-growing enterprise technology and SaaS company. The role offers a chance to contribute meaningfully to business outcomes while working in a collaborative environment focused on excellence.

Candidate Profile and Requirements

• At least 8 years of experience in management consulting, business or corporate strategy, M&A strategy, value proposition development, or value selling within the Enterprise Software Solutions domain.
• Proven ability to conduct thorough business analysis to support investment decisions for clients and prospects.
• Exceptional communication and executive-level presentation capabilities.
• Strong interview and active listening skills, with the capacity to design and lead effective client workshops.
• Experience working seamlessly across various internal teams and engaging clients at a functional level.
• Excellent prioritization skills, capable of managing multiple projects and stakeholders effectively.
• A consistent record of exceeding KPIs, demonstrating a commitment to outstanding performance.
• Alignment with Workday’s core values, embodying professionalism and integrity.
• Background from recognized management consulting firms or similar roles focused on organizational change and transformation.
• Expertise in strategic positioning, developing compelling value propositions, and creating impactful presentations for C-suite audiences.

Flexible Work Policy

Our flexible work model blends in-person collaboration with remote work, promoting meaningful connections and high productivity. Employees are expected to spend at least 50% of their time each quarter in office or client-facing environments, allowing for adaptable schedules that meet both business and personal needs. Remote workers also have opportunities for in-office gatherings during key events.

Equal Opportunity and Accommodations

Workday is committed to providing reasonable accommodations during the employment process, in compliance with applicable laws. We support candidates and employees requesting disabilities, religious accommodations, or veteran status considerations, ensuring a respectful and fair hiring environment. Retaliation against individuals exercising these rights is strictly prohibited.

If accommodation is needed, candidates may request it by contacting the designated email address early in the process.

Important Candidate Information

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