Senior CMDB Analyst / Discovery Engineer
Riyadh, Riyadh Province, Saudi Arabia · Full Time
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- Experience
- 7+ yrs
- Salary
- —
- Openings
- 2
- Posted
- 5 days ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
A leading organization based in Riyadh is seeking to onboard a Senior CMDB Analyst / Discovery Engineer to join their team. This role requires a minimum of 7 years of experience and involves working closely with the Configuration Management Database (CMDB) environment to ensure accurate and reliable configuration item (CI) data.
Key Responsibilities
- Oversee the discovery, identification, and reconciliation processes of Configuration Items (CIs).
- Set up and supervise the tools and workflows utilized for discovery operations.
- Ensure the integrity, completeness, and overall quality of CI data within the CMDB.
- Address issues related to duplicate, absent, or inconsistent CI records.
- Provide support for CMDB integrations and drive continual enhancements to CMDB processes.
Required Expertise
- Strong proficiency with ServiceNow Discovery and CMDB management.
- Hands-on experience with CI management and reconciliation processes.
- Familiarity with ITIL frameworks, networking principles, and IT infrastructure components.
Skills
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