Senior Account Executive

About Trustpilot

Trustpilot is a thriving, profitable company listed on FTSE-250, dedicated to becoming the worldwide benchmark for trust by connecting consumers and businesses through its vast open customer review platform. Established in 2007, Trustpilot boasts over 350 million reviews and 60 million active users each month, supported by a diverse multinational team across multiple global offices including London, Copenhagen, and New York.

Role Overview

As a Senior Account Executive based in London, you will focus on generating and securing new business opportunities across various sectors within the UK market. This role involves managing the complete sales process from prospecting to closing deals, maintaining a healthy sales pipeline, and mentoring junior colleagues. You will operate in a hybrid working mode, spending three days onsite and two days remotely.

Responsibilities

• Identify and develop new business leads across all UK verticals.
• Manage the entire sales cycle, including product demonstrations, negotiations, and closing deals, collaborating closely with the sales development team.
• Maintain and grow a substantial pipeline of potential clients and opportunities to surpass sales targets.
• Continuously enhance your expertise of Trustpilot's offerings through internal training, collaboration with pre-sales, management, and peers.
• Provide mentorship and support to junior Account Executives, fostering their professional growth.
• Coordinate closely with Customer Success to ensure seamless transition and onboarding of clients.
• Represent Trustpilot at networking events to widen reach and generate leads.
• Collaborate with the marketing department to leverage leads gathered from webinars and events.

Candidate Profile

• Minimum 5 years of experience selling complex Software as a Service (SaaS) solutions to senior decision makers.
• Demonstrated success in achieving and exceeding sales goals.
• Exceptional ability to cultivate and sustain strong client relationships.
• Proficient understanding of sales metrics to strategize for business growth.
• Motivated to continue professional development and eager to mentor less experienced staff.

Benefits

• Hybrid work schedule: 3 days in the Central London office and 2 days remote.
• Competitive salary supplemented by uncapped commissions and company bonuses.
• Annual leave of 25 days, increasing to 28 days after two years of service.
• Two paid days annually dedicated to volunteering for causes meaningful to you.
• Robust learning opportunities via Trustpilot Academy, LinkedIn Learning, and Blinkist.
• Contributory pension and life insurance coverage.
• Health cash plan, 24/7 online GP access, and employee assistance programs.
• Access to Headspace for mindfulness and mental health support.
• Paid parental leave and financial benefits such as season ticket loans and cycle-to-work schemes.
• Office amenities including table tennis, gaming corner, coffee bars, and snacks.
• Regular social and cultural events fostering community among employees.
• Discount programs on travel, electronics, fashion, and more.
• Financial advisory services, including complimentary professional mortgage broker consultations.

Diversity and Inclusion

Trustpilot encourages applications from all backgrounds and is committed to an inclusive environment valuing diverse experiences and perspectives. The company embraces equal employment opportunity without discrimination on numerous grounds, including race, gender identity, sexual orientation, neurodiversity, and more.

Additional Information

If you require any reasonable adjustments during the recruitment process due to a disability, please contact the Talent Acquisition Team referencing the role.